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PRN Customer Service Representative

1 month ago


Fort Myers, United States Lee Health Full time

Location:LPG Pediatrics at Page Field -4751 S Cleveland AveFort Myers FL 33907 Department: LCH Pediatrics - Page Field Work Type: PRN Shift: Shift 1/7:00:00 AM to 7:00:00 AM Minimum to Midpoint Pay Rate:$17.40 - $17.40 / hour Summary PRN roles have a set rate of $18.75 hourly No guarantee of weekly hours and there are not benefits with this type of role Will need to be available during M-F, Sat/Sun hours of 7a-7p Will work on an as needed basis The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/orHigh School Diploma or EquivalentRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements LicensesRequired/ Preferredand/orNot Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers