PRN Customer Service Representative

3 weeks ago


Fort Myers, United States Lee Health Full time

Location: Skilled Nursing Unit - GCMC - 13960 Plantation Road, Fort Myers, FL 33912 Department: Administration Services - SNU Work Type: PRN Shift: Shift 1/8:00 AM to 4:30 PM Minimum to Midpoint Pay Rate: $18.75 - $18.75 / hour Summary The Customer Service Representative position is responsible for providing excellent customer service in a team-based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, posting charges, initial collections, preparing well-coded and accurate billing, and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health, and corporate accounts. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements High School Diploma or Equivalent (Required) Experience Requirements Less than 1 Year in Clerical/Administrative (Required) Insurance (Preferred) Customer Service (Preferred) Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements Not Required Certifications/Registration Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. #J-18808-Ljbffr



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