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Unit Operations Coordinator

2 months ago

Glens Falls, United States Glens Falls Hospital Full time
The Impact You Can Make

The Unit Operations Coordinator will be a support position directly to the Clinical Nurse Educators, Education Services Trainer, Wound Care Coordinators, and the Nurse Residency Program (NRP) and Specialty Track Coordinator.The primary function is to support the department with coordination of daily unit operational duties, including but not limited to data management, routine compliance reports, correspondence with staff and leaders, coordination and preparation for orientation, meetings, in-services, and education events, supports the learning management system, student placements, the American Heart Association program, and provides clerical support to all members of the department.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities
  • Assists with scheduling specialty track classes (e.g., critical care alliance, ECG classes, etc.)
  • Assists with ANA Mass accreditation standards
  • Assists with Student placements & annual student/instructor orientation
  • Collaborates in making courses and course content functional in LMS
  • Collaborates with Office Manager to address and resolve LMS issues
  • Assists Clinical Nurse Educators and others with running reports, data entry, and building classes in the LMS
  • Ensures quality, reliability, and accuracy of all reports, classes, and certificates uploaded to the LMS
  • Supports clinical orientation by identifying, planning, and assigning new employees with initial EMR training classes (Post-EPIC go-live facilitator for ongoing initial training needs)
Nurse Residency Program (NRP)
  • Serve as a liaison between NRP & Specialty Track Coordinator and nurse residents by transmitting information, explaining work schedules, and following up as needed
  • Manages nurse resident schedules utilizing Clarvia and Kronos with UOCs, CNEs and outside departments - supporting day-to-day schedules and changes as well as supporting payroll needs excluding final payroll approval
  • Manages Bridge to Practice classes by scheduling, updating, tracking, and recording attendance
  • Tracks preceptors in Clairvia and collaborates with UOCs to ensure preceptors are accurately and timely assigned to nurse residents
  • Manages the distribution and tracking of Nurse Residency Program Tools and Reports
  • Assists with facilitating Nurse Resident Interviews
  • Assists with PTAP accreditation standards as directed by the NRP & Specialty Track Coordinator
  • Assist with program marketing materials & recruitment strategies
Qualifications

Education/Accredited Programs
  • Degree in secretarial science or business administration preferred
  • Three years recent experience in administrative/secretarial support position
  • Two years' experience in a hospital or health care environment
  • Experience in scheduling preferred
  • High school diploma or GED required, Associates Degree preferred
Skills/Abilities
  • Excellent communication skills, verbal and written
  • Ability to organize work in a self-directed manner
  • Ability to define problems, and deal with complex variables
  • Computer proficiency with Word, Excel, Power Point and manages spreadsheets
  • Ability to read, analyze and interpret collected data, draw conclusions and applies concepts using concreate or abstract variables
  • Skill in conflict resolution
  • Ability to be effective with diverse educational, cultural, spiritual and socioeconomic backgrounds
  • Ability to work cooperatively with hospital personnel in a manner that builds team spirit


Communities We Serve

Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $17.56 to $26.34 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here