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Sales and Business Coordinator

3 months ago

Farmington, United States Innovations in Nutrition and Wellness Full time

Company: INW Headquarters

Position Location: Onsite at one of 5 INW U.S. Operating Facilities in Benicia, Corona, Dallas, Henderson, Ogden, Tempe

Supports/Reports to: INW VP, Sales & Business Development

The Sales & Business Development Coordinator will engage with INW's VP, Sales & Business Development to ensure that all aspects of customer engagement are executed efficiently and effectively. The primary goal of the Sales & Business Development Coordinator is to function as an extension of our Account Management team to ensure that our customers are met with the highest levels of service throughout their experience with INW.

Essential Duties/Responsibilities:

  • Collaborates with INW's VP, Sales & Business Development and regularly communicates with customer to ensure all customer needs are met including but not limited to: purchase order development and updates, new product development execution, coordination of R&D / quality documentation and any other customer deliverables.
  • Collaborates with key division-level teammates to gather relevant information regarding formulation, compliance, production, and procurement to support and expand customer relationships to the INW portfolio.
  • Support and monitor critical milestones along the new product process implementation timeline, collaborating with the local Design for Manufacturing (DFM) teams to ensure each step in the process is executed timely.
  • Concept | Request for Quote (RFQ) and New Product Form (NPF) Development | Quoting | Product Development | Production | Shipment
  • Addresses questions, concerns, and/or complaints with customers, and elevates to the INW VP, Sales & Business Development where appropriate.
  • Seeks and creates opportunities to expand business with prospective and current clients through identification of customer needs and problem-solving.
  • Acts as a liaison between company and customers.
  • Ensures compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
  • Performs other related duties as assigned.

Supervisory Responsibilities: None

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and strong attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and multi-task as needed.
  • Thorough understanding of or the ability to quickly learn about the manufacturing industry for nutrition & wellness products.
  • Proficient with Microsoft Office Suite or related software.
  • Experience with ERP/MRP systems strongly desired.

Education and Experience:

  • High school diploma or general education degree (GED), required.
  • Bachelors degree in related field, which may include Computer Science, Business Management, Marketing, Engineering and / or Communications is preferred.
  • 1-3 years of related experience required.
  • Project management experience and PMP, PgMP, CAPM, and/or comparable project management certifications preferred.
  • Experience in nutritional supplement industry or contract manufacturing preferred.

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
  • Prolonged periods sitting at a desk and working on a computer.