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Customer Service
4 months ago
Moore Advanced is looking for customer service representative/office worker to join our team. The ideal candidate will need to be able to interact with customers by answering phone calls and emails to address their concerns, answer questions and assist them with their needs. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Monday-Friday 8am-5pm
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Moore Advanced Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Nothing in this policy will be interpreted, applied, or enforced to interfere with restrain or coerce employees in the exercise of their rights under Section 7 of the National Labor Relations Act (29 U.S.C. § 157).
Moore Advanced Inc., does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Nothing in this policy will be interpreted, applied, or enforced to interfere with restrain or coerce employees in the exercise of their rights under Section 7 of the National Labor Relations Act (29 U.S.C. § 157).
