Customer Service Representative
22 hours ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise.
Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Manage large volumes of customer calls and respond to customer inquiries in a timely and professional manner.
- Assist customers with product and service-related issues, providing solutions and alternatives when necessary.
- Identify and assess customer needs, providing personalized service to meet their expectations.
- Handle customer complaints and provide appropriate solutions, escalating issues to management when necessary.
- Follow established procedures, guidelines, and policies to ensure excellent customer service standards.
- Excellent communication and presentation skills, with the ability to effectively communicate with customers and team members.
- Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment.
- Customer Service Representatives must be at least 16 years of age.
As a Customer Service Representative at Domino's Franchise, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and making a positive impact on our customers' lives.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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