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Member Services Representative

4 months ago

Hudson, United States WESTconsin Credit Union Full time

Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual that wants to join our team. You will be given the opportunity to showcase your relationship building skills to enhance the member experience. You will be working in our Hudson Office, where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply

Primary Responsibilities

  • Represent the Credit Union to members in a friendly, positive, and professional manner
  • Provide prompt, efficient, confidential, and accurate service in the processing of transactions
  • Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
  • Learns to recognize member's needs for services, and presents and refers them appropriately
  • Handles all monetary transactions for members
Qualifications
  • This position requires a high school diploma or equivalent and a proven track record in customer service
  • Proficiency in basic computer, data entry and typing skills is required
  • A positive attitude, professional image, and self-motivation are essential in the teller role
  • Excellent oral and written communication skills are required
  • This is a Full-time position that includes an every other Saturday rotation
Why WESTconsin
  • Excellent Health Care Plans - Medical/Dental/Vision/Prescription Drug Coverage
  • A generous 401(k) with Company Contribution and Match
  • Flexible Spending Accounts
  • Competitive Compensation
  • Student Loan Reimbursement Program
  • Healthy Living Fund Contribution
  • Long Term Disability
  • Employee & Dependent Life Insurance
  • PTO/11 Paid Holidays

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We are an equal opportunity employer.