Current jobs related to Front Office Supervisor - Napa - Silverado Resort and Spa
-
Front Office Operations Manager
5 days ago
Napa, California, United States The Meritage Resort and Spa Full timeAbout Us:The Meritage Resort and Spa is a world-class luxury resort that offers an unparalleled guest experience. Our 467 rooms and suites provide beautiful accommodations paired with luxurious amenities, including award-winning cuisine, a serene spa, and on-site tasting rooms.Job Summary:We are seeking an experienced Front Office Operations Manager to join...
-
Front Desk Supervisor
2 months ago
Napa, United States LodgeWorks Full timeFront Desk Supervisor Napa, California - Full Time Archer Hotel Napa is seeking an outgoing, customer service focused hospitality professional to fill the role of Front Desk Supervisor. The perfect candidate will be a team player and exceptional leader with excellent customer service and communication skills. The Front Desk Supervisor is responsible for...
-
Front Office Manager
3 months ago
Napa, United States Carneros Resort and Spa Full timeJob SummaryThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Front Office Manager
3 months ago
Napa, California, United States Carneros Resort and Spa Full timeJob SummaryThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Resort Front Desk Supervisor
6 days ago
Napa, California, United States Carneros Resort and Spa Full timeJob Summary:The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Key Responsibilities:Guest Service: Respond to all guest requests, problems,...
-
Front Office Manager
3 months ago
Napa, United States Elite Financial Company Full timeJob DescriptionJob DescriptionAre you looking to work and grow with a FUN, cohesive, growing team that is dedicated to providing the best quality product and customer service in our area? If that’s your vibe Elite Financial Company in Napa, CA is seeking a Front Office Manager to join our super awesome small team. With a competitive salary of $23 - $25 per...
-
Front Office Manager
3 days ago
Napa, California, United States Elite Financial Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at Elite Financial Company. As a key member of our organization, you will be responsible for overseeing the daily operations of our office, ensuring efficiency, and maintaining a welcoming atmosphere for our clients and visitors.Key ResponsibilitiesImplement...
-
Napa, California, United States Carneros Resort and Spa Full timeJob Summary:The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Key Responsibilities:Guest Service: Respond to all guest requests, problems,...
-
Front Office Assistant
1 month ago
Napa, United States BASS MEDICAL GROUP Full timeJob DescriptionJob DescriptionDescription:Napa Valley ENT is seeking a part or full time front office assistant who is excellent at multi-tasking, a quick and eager learner, and a team player. Essential Duties & Responsibilities:Patient Intake and Scheduling:Greet patients warmly and professionally, both in person and over the phone.Efficiently schedule...
-
Office Operations Supervisor
2 weeks ago
Napa, California, United States Elite Financial Full timeAre you eager to join a vibrant and supportive team that prioritizes exceptional service and quality? Elite Financial is on the lookout for an Office Operations Supervisor to enhance our dynamic team. Offering a competitive hourly wage of $23 - $25, you will play a crucial role in our organization’s success. As the Office Operations Supervisor, you will...
-
Guest Services Supervisor
2 weeks ago
Napa, California, United States Silverado Resort and Spa Full timeSALARY RANGE:$23.00-$24.50. The Guest Services Supervisor plays a vital role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests, from their arrival through their entire stay, while optimizing room revenue and occupancy.Key Responsibilities- Uphold the company's service culture, focusing on the...
-
Front End Service Team Lead
5 days ago
Napa, California, United States Walmart Full timeJob OverviewAs a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences across our stores. Your primary responsibilities will include:Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.Leading a team of Front End Service...
-
Guest Services Supervisor
2 weeks ago
Napa, California, United States Silverado Resort and Spa Full timeSalary Range: $23.00-$24.50. The Guest Services Supervisor plays a pivotal role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay, while optimizing room revenue and occupancy rates. Key ResponsibilitiesAdhere to the company's service culture,...
-
Guest Services Supervisor
2 weeks ago
Napa, California, United States Silverado Resort and Spa Full timeSalary Range: $23.00-$24.50. The Guest Services Supervisor plays a crucial role in supporting the Director of Front Office by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay, while optimizing room revenue and occupancy. Key ResponsibilitiesAdhere to the company’s service culture, focusing...
-
Front Office Coordinator
1 month ago
Napa, United States Mindpath Health Full timeDescriptionAbout the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As the Front Office Coordinator, you will contribute to a positive patient experience by providing excellent customer service to all...
-
Napa, California, United States Aimbridge Hospitality Full timePosition OverviewThe Guest Services Supervisor is tasked with overseeing the daily operations of the Front Office, ensuring that all guests receive exceptional service in a warm, friendly, and efficient manner. This role is pivotal in maintaining high standards of guest satisfaction while optimizing room revenue and occupancy rates.Key...
-
Front Desk Agent
3 months ago
Napa, United States Grand Pacific Resorts Full time* Checks guests/owners in and out of the resort, answering any questions they may have. * Meets and exceeds guest/owner expectations by providing exceptional customer service by phone or in person. * Answering a high volume of inbound calls from guests/owners * Communicates effectively with guests, supervisors and associates. * Resolve customer complaints...
-
Accounting Officer
12 hours ago
Napa, California, United States Department of State Hospitals Full timeJob SummaryThe Department of State Hospitals is seeking a highly skilled Accounting Officer (Supervisor) to join our team. As a key member of our financial services department, you will be responsible for coordinating and supervising a group of semi-professional and/or clerical subordinates in the maintenance and reporting of accounting or fiscal...
-
Night Audit Supervisor
2 days ago
Napa, California, United States Azul Hospitality Full timeNight Audit Supervisor Job DescriptionJob Summary: We are seeking a highly skilled and experienced Night Audit Supervisor to join our team at Azul Hospitality. As a Night Audit Supervisor, you will be responsible for overseeing the night audit process, ensuring accuracy and efficiency in financial transactions, and providing exceptional guest service.Key...
-
Office Assistant
3 months ago
Napa, United States Elite Financial Company Full timeJob DescriptionJob DescriptionWe're searching for a diligent Office Assistant to provide administrative support. You’ll be responsible for responding to general inbox inquiries in a timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand...
Front Office Supervisor
2 months ago
SALARY RANGE: $23.00-$24.50. The Front Office Supervisor is responsible for assisting Director of Front Office while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Essential Functions
Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
Must participate in all resort required meetings and trainings.
Ensure smooth shift operation and report to the Management of any issues that may arise.
Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.
Must be fully aware of the HMS system and able to train others.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Silverado Resort credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the resort.
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Responsible for issued house bank.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain resort security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.
Abide by all resort policies and safety rules.
Perform other duties as requested by management.
Qualifications
At least 2 years’ experience in a resort setting is required.
Must be able to multitask and possess strong communication and interpersonal skills.
Previous supervisory experience preferred.
Working Conditions and Schedule
Weekend and holiday availability is required as well as flexibility with work schedule.
The scope of the position may sometimes require a work week over 40 hours, including nights, weekends, and holidays.
Medium work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequently standing up behind the desk and front office areas.
Handling various objects.
Using a keyboard to operate various systems and emails.
#J-18808-Ljbffr