Associate Account Manager

11 hours ago

Portsmouth, United States Bottom Line Full time

Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our teamThe RoleWe are looking for a dynamic and innovative Associate Account Manager to join our team in Portsmouth, NH In this role, you are responsible for enriching the customer experience throughout our client for life cycle and driving account expansion through consultative, proactive engagement strategies in your assigned portfolio of clients. Additionally, you will lead your Clients to their desired outcomes and demonstrate the value of the strategic partnership with Bottomline Technologies. You will measure, monitor, and drive the adoption, health, and revenue growth of your Clients throughout their journey, being the primary engagement point for Monthly and Quarterly reviews, as well as resolving any challenges and issues. You will work cross functionally to ensure Paymode-X teams are executing to enable your clients' success. Finally, working closely with Sales, you will identify opportunities to expand clients by positioning and recommending additional products, solutions and services that will maximize their value from Bottomline. How you'll contribute:Manage Clients to Successful OutcomesManage Paymode-X clients to drive revenue growth, establishing and maintaining relationships to become a trusted advisor.Execute Monthly and Quarterly reviews, including status of value realization, identifying areas of opportunity, and resolving open issues and challenges; as needed, conduct more frequent checkpoints and meetings depending on the phase of the client journey.Bring your experience with success plan best practices to align our Clients' business goals and objectives with Bottomline's products, solutions, and services.Leverage and enhance the use of data to analyze and drive Client usage, transaction volume, vendor enrollment, and other important health metricsDevelop relationships with C-level executives within your client organizations to enhance the overall relationship, client stickiness, account expansion.Collaborate closely with Sales to drive new business within existing Clients by providing insights into goals, pain points, and key initiatives.Understand and present product roadmap highlights to Clients, articulating how the investments and innovations translate to business value.Ensure our Clients understand and take advantage of best practices through content, webinars, and other thought leadership.Defend against competition while identifying and mitigating any churn risk.Develop Deep Understanding of Client Base & Paymode-XUnderstand and be able to articulate the Paymode-X solutions, key Client use-cases, product features and releasesUnderstand the Vendor Enrollment process, identifying areas for improvement and collaboration that will drive efficiency and higher enrollment rates.Understand your Clients' businesses, markets, challenges, and opportunitiesCollaborate with Key Internal StakeholdersAdvocate on behalf of Clients within all Paymode-X teams, collaborating across sales, vendor enrollment, marketing, product management, implementation services, operations, support, and executive leadership teams.Serve as an effective Client advocate for product direction within Paymode X, communicating key Client needs, requirements, and expected impact, while connecting Clients with our product team as necessary and facilitating enrollment in beta programs, as appropriate.Document and share stories and references with Marketing about successful clients and Paymode-X's impact on their business, automation, security, etc., while also working with Marketing on targeted messaging and content, such as whitepapers, videos, collateral and other materials, as requested.Provide regular, recurring communications about the pulse of our Clients to key stakeholders, including directly to our CEO on a weekly basis.Update Salesforce and other business systems in a timely, accurate, and complete mannerIf you have the attributes, skills, and experience listed below, we want to hear from you:4 years of experience in Client facing roles within sales, success, account management, or professional services in an enterprise SaaS company, with a consultative selling background1 years of experience within a SaaS or payments business, in FinTech/ServicesExperience developing relationships and influencing decision makersProven ability to drive sales and/or expansion within prospects and/or existing customersExperience building and executing success plans that drive clients to strategic objectivesProcess orientation, with a keen focus on Client goal achievement KPI's.Rigorous attention to detail within CRM applications including activity, health and success plans, and opportunity trackingDetailed-oriented, organized with effective time management skills.Listens well, exceptional interpersonal skills and excellent written, presentation and verbal communication skills.Always positive, driven to excel, takes ownership, works collaborativelyLI-KK1We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

  • Associate Account Manager

    1 week ago

    Portsmouth, United States Bottom Line Full time

    Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • Associate Account Manager

    1 week ago

    Portsmouth, United States Bottom Line Full time

    Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • Accounting Manager

    3 weeks ago

    Portsmouth, Virginia, United States Rivers Casino Full time

    Job Summary:The Accounting Manager plays a crucial role in the organization's financial planning and evaluation process by providing accurate and timely financial reporting. This position is responsible for developing and maintaining accounting policies, practices, and procedures, while effectively managing a team of financial accounting professionals.Key...

  • Account Manager

    3 weeks ago

    Portsmouth, New Hampshire, United States MSC Industrial Direct Full time

    Job Title: Account ExecutiveAt MSC Industrial Direct, we're committed to helping our customers drive business results through innovative supply chain solutions. As an Account Executive, you'll play a critical role in nurturing existing customer relationships and prospecting for new customers to drive sales growth.Key Responsibilities:Penetrate accounts at...

  • Accounting Manager

    1 week ago

    Portsmouth, United States Rivers Casino Full time

    Job Summary: The Accounting Manager assists the organization in planning and evaluating business processes and strategy by providing accurate and timely financial reporting. The Financial Accounting Manager is also responsible for developing and maintaining accounting policies, practices, and procedures, while at the same time effectively managing financial...

  • Accounting Manager

    2 weeks ago

    Portsmouth, Virginia, United States Rivers Casino Full time

    Job Summary: As a key member of the Rivers Casino team, the Accounting Manager plays a vital role in planning and evaluating business processes and strategy. This position is responsible for providing accurate and timely financial reporting, developing and maintaining accounting policies, practices, and procedures, and effectively managing financial...

  • Director, Account Management

    3 weeks ago

    Portsmouth, New Hampshire, United States Bottom Line Full time

    About the RoleWe are seeking a highly skilled and experienced Director, Account Management to join our team at Bottomline. As a key member of our leadership team, you will be responsible for leading a team of Client Success Managers and Associates, driving client delight, and ensuring client retention and expansion through increased payment volume and...

  • Accounts Receivable Manager

    2 days ago

    Portsmouth, United States Robert Half Full time

    Job DescriptionJob Description1. Responsible for overseeing and supervising all functions of the Accounts Receivable Department. This includes insuring that all third party and client billing is sent out and followed up on in an accurate and timely manner.2. Provides direct supervision and training to A/R Department staff, intake and admissions, managed...

  • Risk Management Associate

    2 weeks ago

    Portsmouth, New Hampshire, United States Bottom Line Full time

    We are seeking a highly skilled Risk Management Associate to join our team at Bottomline. In this role, you will be responsible for authenticating sensitive business and bank account data for Paymode customers by applying investigative and analytical techniques to mitigate risk and fraud.As a Risk Management Associate, you will work in our proprietary...

  • Account Associate

    3 weeks ago

    Portsmouth, New Hampshire, United States Aileen Dugan - State Farm Agent Full time

    Job OverviewAs a vital member of the Aileen Dugan - State Farm Agent team, the Account Associate - State Farm Agent Team Member plays a crucial role in our daily business operations and customer success. This role involves growing our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. The Account...

  • Account Manager

    2 weeks ago

    Portsmouth, New Hampshire, United States Bottom Line Full time

    Why Choose Bottomline?At Bottomline, we're a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually.We're looking for passionate individuals to help drive impactful results for our customers. If you're dedicated to delivering exceptional customer experiences and...

  • Account Manager

    3 weeks ago

    Portsmouth, Virginia, United States Bottom Line Full time

    Unlock Business Potential with BottomlineAs a seasoned Account Manager at Bottomline, you will play a pivotal role in driving revenue growth and establishing long-lasting relationships with our esteemed clients. Your consultative approach will empower clients to achieve their strategic objectives, while your expertise in Paymode-X solutions will ensure...

  • Senior Account Manager

    3 weeks ago

    Portsmouth, New Hampshire, United States Sales Search Partners Full time

    Job Title: Major Accounts ManagerWe are seeking a highly skilled Major Accounts Manager to join our team at Sales Search Partners. As a key member of our sales team, you will be responsible for managing a portfolio of major accounts, requiring an understanding of the complexity and demands of these key clients.Key Responsibilities:Manage a portfolio of major...

  • Account Manager

    3 weeks ago

    Portsmouth, New Hampshire, United States Bottomline Full time

    Drive Client SuccessAs a Client Success Specialist at Bottomline, you will be responsible for enriching the customer experience throughout the client lifecycle and driving account expansion through consultative, proactive engagement strategies in your assigned portfolio of clients.Key Responsibilities:Lead clients to their desired outcomes and demonstrate...

  • Account Manager

    2 days ago

    Portsmouth, United States Bottom Line Full time

    Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • Sales Account Manager

    2 months ago

    Portsmouth, Virginia, United States Connection Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Account Manager to join our team at Connection. As a Sales Account Manager, you will be responsible for establishing and maintaining relationships with key decision-makers, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesRelationship Building:...

  • Major Accounts Manager

    2 weeks ago

    Portsmouth, United States Sales Search Partners Full time

    Location: The role is based in Stamford, CT, with in-office work required on Mondays and Wednesdays. The rest of the week (Tuesday, Thursday, Friday) is spent on the road. Company Overview: A waste management company dedicated to delivering essential waste solutions while preserving the environment. The company is supported by 2,100 employees and operates a...

  • Risk Management Associate

    2 weeks ago

    Portsmouth, New Hampshire, United States Bottomline Full time

    Transforming Business PaymentsAt Bottomline, we're seeking a skilled Risk Management Associate to join our team in Portsmouth, NH/Hybrid. As a key member of our team, you'll be responsible for authenticating sensitive business and bank account data for Paymode customers by applying investigative and analytical techniques to mitigate risk and fraud.Key...

  • Risk Management Associate

    3 weeks ago

    Portsmouth, Virginia, United States Bottom Line Full time

    Transforming Business Payments and Cash ManagementAt Bottomline, we're revolutionizing the way businesses pay and get paid. With over 30 years of experience and moving more than $10 trillion in payments annually, we're a global leader in business payments and cash management.The RoleWe're seeking a Jr. Risk Associate to join our team in Portsmouth,...

  • Account Executive

    3 weeks ago

    Portsmouth, New Hampshire, United States MSC Industrial Direct Full time

    Job Title: Account ExecutiveAt MSC Industrial Direct, we are seeking a highly motivated and results-driven Account Executive to join our team. As an Account Executive, you will be responsible for nurturing existing customer relationships and prospecting for new customers to drive sales growth.Key Responsibilities:Penetrate accounts at both the functional and...