Client Services Coordinator
2 weeks ago
Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, and Maryland with continued expansion plans in 2024. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. At Small Door, our Member Experience team is part of a supportive and collaborative network invested in their growth. Our Member Experience team has the opportunity to work hand-in-hand with our medical team and have direct interactions with our members and their furry friends. We are committed to a healthy work/life balance by leveraging state-of-the-art technology to help cut down on repetitive administrative tasks, and are dedicated to creating and maintaining a positive work culture. Small Door is also the first and only veterinary provider in the country to earn Certified B-Corp status - meaning we abide by strict standards What you'll do Oversee the scheduling system and wait time for all members Manage calls, emails, and additional communications Source of knowledge for our members by answering questions, sharing information etc. Deliver all billing communications during visits Seek out feedback and communicate to proper channels Maintain a clean, welcoming, and on-brand environment in our practice Bring hospitality and service to the forefront of our business Find solutions for our members Work with members to ensure smooth experiences Monitor and manage the practice by anticipating needs and serving our members Who you are 2+ years working in a hospitality-focused role (vetmed experience is a plus) Self-motivated, team player, excellent communicator, attention to detail, and customer service oriented Ability to connect with others exudes empathy and compassion Must be able to work flexible/non-traditional hours including weekends Ability to lift up to 25lbs on occasion Availability to work 40 hours a week including one weekend day (schedule is four -10 hour shifts) Passion and a love for animals (especially cats and dogs) Proficient in computer skills (familiarity with slack is a plus) What you'll get Competitive salary Equity ownership Health, dental + vision insurance 401K (plus 4% company match) Upward mobility and growth opportunities Generous paid-time off, parental leave, and company wide holidays One Medical membership, Commuter benefits, Carrot Fertility benefits, subsidized Health & Wellness benefits Discounted veterinary care for your loved ones Growth opportunities An opportunity to make a real impact on the people around you A collaborative group of people who live our core values and have your back Small Door is proudly a public benefit corporation and a certified B Corp. We are committed to creating a diverse, inclusive and equitable workplace, and we encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.
-
Client Service Coordinator
1 month ago
Washington, Washington, D.C., United States SourcePro Search Full timeJob Title: Client Service SpecialistWe are seeking an experienced Client Service Specialist to join our client's Litigation Department team.Key Responsibilities:Maintain a consistent physical presence to facilitate an interactive and collaborative environment, ensuring seamless support and optimized assignments, cross-training, and peer-level...
-
Client Service Coordinator
4 weeks ago
Washington, Washington, D.C., United States SourcePro Search Full timeJob DescriptionSourcePro Search is conducting a search for an experienced Client Service Specialist to join our client's Litigation Department team.Key ResponsibilitiesMaintain a consistent physical presence to facilitate an interactive and collaborative environment, ensuring seamless support.Coordinate legal practice tasks and projects, including...
-
Client Services Coordinator
4 weeks ago
Washington, Washington, D.C., United States Talently Recruiting Full timeClient Services AssociateJob Summary:We are seeking a highly motivated and organized Client Services Associate to join our team. As a key member of our client services team, you will be responsible for providing exceptional support to our financial advisors and clients.Responsibilities:Coordinate with clients, advisors, and custodians to set up new accounts,...
-
Client Services Coordinator
4 weeks ago
Washington, United States CBRE Full timeAbout the Role:As a Client Services Coordinator at CBRE, you will be responsible for providing administrative support to an office or group of sales professionals. This includes preparing proposals, presentations, and communications material, as well as coordinating the distribution of internal and external marketing information.Key Responsibilities:Collect...
-
Client Services Coordinator
4 weeks ago
Washington, Washington, D.C., United States Hillcrest Children Center Full timeJob SummaryHillcrest Children & Family Center is seeking a highly skilled Client Services Coordinator to join our team. As a key member of our intake and care coordination team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless access to our services.This is a dynamic and fast-paced role...
-
Client Services Coordinator
2 months ago
Washington, United States Hillcrest Children and Family Center Full timeThe Position reports to the Practice Administrator. The incumbent may receive day to day direction from a program manager to which they may be assigned. In Intake and Care Coordination Specialist may be assigned to Addiction Program, Adult Services o Client Service, Coordinator, Customer Service, Mental Health, Clinical Director, Behavioral Health
-
Client Services Coordinator
1 week ago
Washington, United States FXC Intelligence Full timeClient Services Coordinator Washington DC - 2 or 3 days per week in the office Between $60,000 and $80,000 per annum We are looking for a Client Services Coordinator to support our growing client base and Commercial Team. Client Services Coordinators always put our customers first, demonstrating great product knowledge and an eagerness to provide relevant...
-
Client Services Coordinator
4 weeks ago
Washington, United States Jones Networking Full timeClient Services SpecialistAt Jones Networking, we are seeking a highly skilled and organized Client Services Specialist to join our team in the Washington, DC office of an international Law Firm.Job Summary:We are looking for a detail-oriented and customer-focused individual to provide exceptional service to lawyers, clients, staff, and visitors who require...
-
Client Services Coordinator
1 month ago
Washington, United States Hillcrest Children Center Full timeHillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care.As a Joint Commission and CARF accredited organization, we take...
-
Client Services Coordinator
4 weeks ago
Washington, Washington, D.C., United States Hillcrest Children Center Full timeJob Title: Client Services CoordinatorHillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. Our mission is to improve the lives of those struggling with mental illness through evidence-based treatment and compassionate care.Job SummaryWe are seeking a...
-
Client Services Coordinator
4 weeks ago
Washington, United States Hillcrest Children Center Full timeJob Title: Client Services CoordinatorHillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community.We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care.As a Joint Commission and CARF...
-
Client Services Coordinator
1 month ago
Washington, United States Hillcrest Children Center Full timeHillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care. As a Joint Commission and CARF accredited organization, we take...
-
Client Services Coordinator
4 weeks ago
Washington, United States Hillcrest Children Center Full timeAbout the RoleHillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. We are committed to improving the lives of those struggling with mental illness through evidence-based treatment and compassionate care.Job SummaryThis position reports to the Practice...
-
Client Coordinator
4 weeks ago
Washington, Washington, D.C., United States BakerHostetler Full timeJob Title: Client CoordinatorAt BakerHostetler, we are seeking a highly skilled and organized Client Coordinator to join our team. As a key member of our support staff, you will play a critical role in ensuring the smooth operation of our office and providing exceptional support to our attorneys and clients.Key Responsibilities:Manage client relationships...
-
Account Coordinator, Client Service Specialist
3 weeks ago
Washington, Washington, D.C., United States Agital Full timeAbout AgitalWe're a dynamic marketing agency that challenges the status quo and drives innovation to propel our clients' business forward. Our team of experts crafts revolutionary marketing strategies that seamlessly integrate tech and talent, daring to defy convention and designed for impact.We're an integrated marketing partner serving clients of all sizes...
-
Client Coordinator
6 months ago
Washington, United States BakerHostetler Full timePrimary duties of the Client Coordinator include: Task Tracking Update client tracker; send weekly report; update attorney calendars with deadlines and adjust as deadlines are modifiedWeekly follow-up with other PW Team members regarding task/client tracker updatesSend weekly Teams task list to lead partner on FridaysLead partner reporting: Weekly review...
-
Event Services Coordinator
3 weeks ago
Washington, Washington, D.C., United States Canon Business Process Services, Inc. Full timeEvent Services Administrator Role SummaryThe Event Services Administrator is a key member of our team at Canon Business Process Services, Inc., responsible for leading client engagement initiatives. This includes planning, scheduling, and executing all logistics for business-related meetings and onsite events.Key Responsibilities:Develop and implement event...
-
Client Services Liaison
4 weeks ago
Washington, United States Hillcrest Children and Family Center Full timeJob SummaryThe Client Services Coordinator plays a vital role in supporting the Practice Administrator and may receive day-to-day direction from a program manager. This position is responsible for coordinating intake and care coordination activities, ensuring seamless communication and collaboration with various stakeholders.Key ResponsibilitiesCoordinate...
-
Client Services Specialist
4 weeks ago
Washington, United States Jones Networking Full timePosition Title: Client Services Specialist Department: Conferences and Events Industry: Legal / Law Firm Reports To: Client Services Manager Location: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/Weekly Jones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm....
-
Client Services Specialist
1 month ago
Washington, United States Jones Networking Full timePosition Title: Client Services SpecialistDepartment: Conferences and EventsIndustry: Legal / Law FirmReports To: Client Services ManagerLocation: Washington, DC Status: Full Time, Direct Hire, Non-Exempt, 37.50 Hours/WeeklyJones Networking is recruiting for a Client Services Specialist to join the Washington, DC office of an international Law Firm. This...