![HomeState Hospitalities LLC](https://media.trabajo.org/img/noimg.jpg)
Service Team Lead
1 month ago
DETAILED JOB DESCRIPTION
for the position of
SERVICE TEAM LEAD
CLASSIFICATION: Non-Exempt
COMPENSATION: $19.50 per hour, plus tips
All HomeState operational efforts are an extension of our core values and mission. We serve hospitality first, tacos second. Our goal is to redefine casual dining and beak down barriers of access to high quality food and caring hospitality at an affordable price point. HomeState is a home away from home. A place where everyone feels welcome and valued. No matter where you're from.
The Service Team Lead will report to the Service Manager or Assistant General Manager and embrace the vision which includes nurturing our communities within our four walls and in our surrounding community. The Service Team Lead assists with leading day-to-day operations, supporting team members through a successful shift, and reporting issues to their manager. Every member of our team strives to create an environment where everyone is treated with respect and dignity.
CORE SKILLS & RESPONSIBILITIES
- Mastery of all core competencies for Service Team Member role.
- Resourcefulness: Secure and deploy resources (such as people, time, equipment, materials, and support) effectively and efficiently. Adapt quickly to changing resource requirements. Bring ideas for areas of improvement to management.
- Influential: Inspire team members to gain their support and commitment. Empower and lead by example. Team Leads are charged with maintaining the standards and elevating whenever possible using compelling arguments to find common ground that satisfy the needs of many with maintaining collaborative approach.
- Situationally Adaptable: Adapting in real time to match the shifting demands of different situations. Change training or communication delivery for different types of learners. Observes situational and group dynamics to select best approach for a successful shift.
- Instill Trust: Gain the confidence and trust of others through honesty, integrity, transparency and authenticity. Honors commitments & practices professional discretion.
- Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the HomeState mission and core values.
- Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings.
- Ensure storefront, service, bathroom and kitchen areas are clean, organized and appealing to guests.
- Take pride in your work each day to make things a little better than they were yesterday.
- Serve as an ambassador, both internally and externally in the community.
- Team Leads are responsible for leading and training in collaboration with management.
- Team Leads are responsible to maintain standards and ensure a safe, healthy working environment.
- Team Leads are often responsible for assisting ordering and receiving products.
- Team Leads are often responsible for opening or closing the shift which includes monitoring attendance, breaks, cash management, shift reports, waste log, restaurant emails, reporting performance issues, inventory count, or other non-supervisory tasks as assigned by Management or outlined in the administrative duties matrix.
- Team Leads are not responsible for hiring, scheduling, progressive counseling, disciplinary actions, or terminations.
REQUIREMENTS
- 1-2 years in the restaurant industry with guest facing roles preferred.
- Personable and enjoys working with people and a diverse team.
- Passion for food & hospitality.
- Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required. Weekends, day shifts and evening shifts may be required.
- Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times).
- Ability to lift, push, pull, or carry up to 40 pounds (examples include beverage cambros, ice buckets, tray of food & drinks, and taking out the trash).
- Ability to frequently bend and reach overhead (examples include stocking to-go supplies and dusting retail shelves).
- Ability to recognize, perceive, communicate and/or comprehend directions and spatial cues as expected in a restaurant (examples include"behind" and "corner").
- Must possess dexterity to to reach for, grasp and manipulate objects (examples include mopping, scooping ics, using a stapler or squeeze bottle).
- Ability to regularly move around the restaurant from guests areas to kitchen areas while carrying items (such as beverage racks and food trays).
- Must be able to work in a constant state of alertness and safe manner.
- May be required to occasionally work in outdoor weather conditions or fluctuating temperatures (such as in the patio dining areas).
Please note that this job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform, and any assigned tasks, duties, and responsibilities are subject to change at the company's discretion, with or without notice or contemporaneous update to this document. Reasonable accommodations may be made to enable qualified individuals with disabilities and sincerely-held religious beliefs to perform the essential functions of this position, to the extent required by and in accordance with applicable federal, state, and local law; contact Human Resources to request a reasonable accommodation. Nothing in this job description modifies the at-will nature of employment.
HomeState embraces diversity and does not discriminate in employment on the basis of any classification protected by law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
-
Customer Service Team Lead
1 day ago
Los Angeles, California, United States L.A. Care Health Plan Full timeJob SummaryThe Customer Service Team Lead is responsible for the development of a successful and cohesive Call Center unit, with a high level of productivity to achieve the department's overall performance metrics, and to meet and/or exceed member satisfaction.Assist Call Center Supervisors with the supervision of Member Services Representatives by closely...
-
Team Lead
3 months ago
Los Angeles, United States El Super Full timeJOB SUMMARY: A Team Leader is a first-level supervisor/manager in our stores. The Team Lead contributes to company’s success by having a “team leader” hands-on involvement in the day-to-day department operations. The Team Lead effectively leads a shift while ensuring department operational excellence. The Team Lead may be responsible for the opening or...
-
Support Services Program Lead
5 days ago
Los Angeles, California, United States Special Service for Groups, Inc- HOPICS Full timeJob OverviewOrganization: Special Service for Groups, Inc.Position: Pathway Home Program SupervisorDivision: HOPICS / Housing StabilizationEmployment Status: Full-Time, Non-ExemptSalary Range: $2,686.66 to $2,946.66 Semi-MonthlyPosition Summary:The Pathway Home Program Supervisor plays a crucial role in leading and mentoring the Support Services team....
-
Team Lead
3 months ago
Los Angeles, United States Dunkin - Reseda Full timeJob DescriptionJob DescriptionJoin the Fun Paced world of Dunkin!Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Salary: $17.00 - $23.00 per hourPrior experience in one of the following roles and brands is highly desirable: shift lead, shift leader, crew lead, team lead, assistant manager, AGM,...
-
Team Lead
2 months ago
Los Angeles, United States Dunkin - Topanga Full timeJob DescriptionJob DescriptionJoin the Fun Paced world of Dunkin!Seeking enthusiastic leaders who can coach crew members and drive a positive guest culture in the restaurant. Salary: $17.00 - $23.00 per hourPrior experience in one of the following roles and brands is highly desirable: shift lead, shift leader, crew lead, team lead, assistant manager, AGM,...
-
Team Lead, Sales
3 months ago
Los Angeles, California, United States Aston Carter Full timeDescription:The Team Lead is primarily responsible for driving sales through a seamless customer experience aligned to the company vision. Supervise, coach and develop the sales team.Create a collaborative, team environment that encourages exceptional luxury services for all customers. Lead, manage, and correct while being able to critically problem solve in...
-
Team Lead, Beauty
4 weeks ago
Los Angeles, California, United States DFS North America Full timeWhat you'll be doing? Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start...
-
Retail Team Lead
3 weeks ago
Los Angeles, California, United States tapwage Full timeJob DescriptionThe Retail Sales Lead Worker coordinates store operations, supporting and training the utility workers and cashiers. Assign the day's work tasks to the Sales Associates and General Utility Workers; ensuring all preparations are completed in advance for the day ahead and that the team is on task for delivering superior guest service. Retail...
-
Customer Success Team Lead
3 months ago
Los Angeles, United States M13 Full timeOne of M13's LA-based portfolio companies seeks a Customer Support Lead for its fast-growing B2C start-up. The ideal candidate is a strategic customer support leader who will work closely with the internal team to resolve customer issues efficiently and lead the company's offshore customer support team. As Customer Support Lead you will: Lead and scale a...
-
Sales Team Lead
3 months ago
Los Angeles, United States Americannmade Full timeJob DescriptionJob DescriptionWho We AreAmericannMade is a vertically integrated cannabis company. Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company giving us the opportunity to deliver the best in cannabis genetics throughout California.With over 20...
-
Team Lead assistant
2 weeks ago
Los Angeles, United States tapwage Full timeAbout Exela Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout...
-
Hotspot Team Lead
2 months ago
Los Angeles, United States Lycatel LLC Full timeJob DescriptionJob DescriptionThe position is responsible for driving sales performance and related metrics of the associated territory to maximize company revenue. This is an outside sales position. The Hotspot Team Lead is accountable for all activities and Account Executives in the Los Angeles, CA Area contributing to the success of Retailers in his/her...
-
Lead Procurement Specialist
5 days ago
Los Angeles, California, United States Johnson Service Group Full timeJob OverviewJohnson Service Group (JSG) is in search of a Lead Procurement Specialist for our Aerospace & Defense sector.** Required: 7-10 years of experience in Aerospace Fastener Procurement **The Lead Procurement Specialist will be tasked with advanced sourcing initiatives, strategically negotiating Long Term Agreements with suppliers, and ensuring timely...
-
Lead Procurement Specialist
5 days ago
Los Angeles, California, United States Johnson Service Group Full timeJob OverviewJohnson Service Group (JSG) is a prominent staffing and recruiting organization currently seeking a Lead Procurement Specialist with 3-5 years of experience in a PCB or Antenna setting. This position is a direct hire opportunity with a company specializing in antennas.Position DetailsROLE: Lead Procurement SpecialistLOCATION: Not specifiedSHIFT:...
-
Los Angeles, California, United States Care Team Solutions Full timeJob SummaryCare Team Solutions is seeking a skilled Registered Nurse to join our team as a Traveling Nurse in Labor and Delivery. This 13-week contract position offers a unique opportunity to work with a reputable healthcare organization while enjoying a competitive compensation package.Key ResponsibilitiesProvide high-quality patient care in a Labor and...
-
Medical Receptionist Team Lead
1 week ago
Los Angeles, United States RadNet Full time $18 - $20Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...
-
Lead Account Strategist
5 days ago
Los Angeles, California, United States Laundry Service Full timePosition OverviewLaundry Service is a comprehensive marketing agency dedicated to forging connections between individuals and brands. Our mission is to assist brands in establishing a significant presence within culture across various sectors, including lifestyle, sports, music, technology, and entertainment. Our skilled team manages all aspects of strategy,...
-
Team Lead
3 months ago
Los Angeles, United States TEAMONE STAFFING SOLUTIONS LLC Full timeJob DescriptionJob DescriptionSupervise and coordinate the activities of warehouse staff, including picking, packing, shipping, and receiving.Plan and prioritize work assignments for the team to ensure optimal workflow and productivity.Train and develop team members on proper warehouse procedures, safety protocols, and company policies.Monitor and enforce...
-
Accounting Team Lead
5 days ago
Los Angeles, California, United States Snap Full timeCompany Overview:Snap Inc is a leading technology firm that harnesses the power of the camera to enhance human interaction and communication. We are dedicated to fostering creativity and enabling individuals to express themselves, engage with the world, and enjoy shared experiences.Our primary offerings include Snapchat, a visual messaging platform that...
-
Retail, Team Lead Sales
4 weeks ago
Los Angeles, United States Crocs Full timeAs a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This...