Airfreight Export Gateway Coordinator
2 weeks ago
For more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to service our customers makes our resilience possible.
Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.
If this resonates with your career aspirations, come and help us shape our sustainable impact, job details below
The Airfreight Export Gateway Coordinator will be the primary contact for all gateway related inquiries. Coordinates product shipments ensuring that service commitments are achieved and maintained in accordance with client requirements and company objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review current export volumes and routings to determine requirements and carrier capacity
Arranges carrier bookings for consolidated and B2B back shipments in the case of special requirements such as hazardous and oversized shipments
Creates consolidation schedules and sets up master file systematically
Confirms that all consolidated shipments meet regulatory requirements for export
Follows up across multiple offices to confirm availability of allocated freight
Coordinates final space requirements with carriers
Prepares airline regulated documentation and labeling
Creates load plan for cross-dock operations
Creates and maintains lock out sheet for airline transfers
Processes internal billing for gateway services
Pre-alerts various international locations on the expected flight details and advises of any un-scheduled transit delays
Updates shipment movement milestones from carrier receipt to arrival at the final port of discharge
Analyzes service failures and develops, presents and implements actions to ensure client satisfaction based on company standards
Ensures quality and timeliness of external and internal performance metrics and reporting
Recommends and implements standard operating procedures to maximize productivity
Assigns tasks as required to internal departments
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position does not supervise any direct reports.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Associates Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
High School Diploma or GED
One to three years of previous experience in freight forwarding industry required
Six months to one year experience in airfreight export required
Completion of any industry related course is an asset
KNOWLEDGE, SKILLS, & ATTRIBUTES
Organizational skills
Time management and prioritization
Customer-focused
Adaptable / flexible to high-pressured environment
Interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
Proficient in world geography, shipping documentation, and Incoterms preferred
Proficient written and verbal communication skills in English
Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
PHYSICAL DEMANDS
While performing the duties of this job, the employee is:
Frequently required to stand, and walk
Regularly required to sit for extended periods
Regularly uses arms to reach, hands and fingers for computer and phone use
Speaking clearly and listening for heavy phone contact
Requires close-up and computer screen distance vision ability
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENT
The work environment characteristics are similar to those of an office setting with various office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
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