CLINIC FRONT DESK

1 month ago


Dublin, United States OrthoAlliance Full time

Become the welcoming face of Orthopedic Foot and Ankle at our Dublin Bradenton Office As the first point of contact for our patients, you'll play a key role in creating a warm, efficient experience as they connect with our medical team. Your daily responsibilities will include assisting with check-in and check-out, verifying insurance, managing medical records, and more.

Anticipated Schedule:

Monday: 6:30am - 12:30pm
Tuesday: 6:30am - 12:30pm
Wednesday: 7:30am - 3:30pm
Thursday: 6:30am - 3:30pm
Friday: 6:30am - 3:30pm

Key Responsibilities:

  • Patient Interaction: Greet patients in a professional and friendly manner. Obtain essential patient information, including demographics and copies of insurance cards/photo ID, and provide necessary paperwork (H&P, Financial and HIPAA policies, Worker's Compensation details).
  • Scheduling: Schedule patients following physician protocols, and work seamlessly across multiple scheduling and EMR systems.
  • Communication: Answer phone calls professionally, directing inquiries as needed. Coordinate closely with providers and clinic staff to ensure smooth operations.
  • Administrative Tasks: Oversee all check-in and check-out functions, handle medical records management, pre-certifications, and manage daily appointment charts with the charge entry staff.
  • Inventory and Office Upkeep: Conduct weekly office supply and medical inventory counts, maintain kitchen tidiness.
Occasional Responsibilities:
  • Travel: Travel to other locations as necessary (primary location is in Worthington).Reliable transportation will be required/ mileage reimbursement will apply if mid-day travel is needed.
  • Filing and Scanning: File and scan documentation as needed.
  • Insurance: Verify insurance details and reach out to patients if updates or revisions are required.

Qualifications:

Prior Medical Office Experience Preferred
High School graduate or equivalent

Join us in delivering outstanding care and support to our patients every day
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