CLINIC FRONT DESK
1 month ago
Become the welcoming face of Orthopedic Foot and Ankle at our Dublin Bradenton Office As the first point of contact for our patients, you'll play a key role in creating a warm, efficient experience as they connect with our medical team. Your daily responsibilities will include assisting with check-in and check-out, verifying insurance, managing medical records, and more.
Anticipated Schedule:
Monday: 6:30am - 12:30pm
Tuesday: 6:30am - 12:30pm
Wednesday: 7:30am - 3:30pm
Thursday: 6:30am - 3:30pm
Friday: 6:30am - 3:30pm
Key Responsibilities:
- Patient Interaction: Greet patients in a professional and friendly manner. Obtain essential patient information, including demographics and copies of insurance cards/photo ID, and provide necessary paperwork (H&P, Financial and HIPAA policies, Worker's Compensation details).
- Scheduling: Schedule patients following physician protocols, and work seamlessly across multiple scheduling and EMR systems.
- Communication: Answer phone calls professionally, directing inquiries as needed. Coordinate closely with providers and clinic staff to ensure smooth operations.
- Administrative Tasks: Oversee all check-in and check-out functions, handle medical records management, pre-certifications, and manage daily appointment charts with the charge entry staff.
- Inventory and Office Upkeep: Conduct weekly office supply and medical inventory counts, maintain kitchen tidiness.
- Travel: Travel to other locations as necessary (primary location is in Worthington).Reliable transportation will be required/ mileage reimbursement will apply if mid-day travel is needed.
- Filing and Scanning: File and scan documentation as needed.
- Insurance: Verify insurance details and reach out to patients if updates or revisions are required.
Qualifications:
Prior Medical Office Experience Preferred
High School graduate or equivalent
Join us in delivering outstanding care and support to our patients every day
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