Patient Service Representative-Cardiology
2 days ago
Position DetailsReq ID:req18800Position Title:Patient Service Representative-CardiologyPosition Type:Staff Full-TimePosition Number:GS9128OSU Campus:Tulsa - Center for Health Sciences/OSU MedicineDepartment:Department of MedicineLocation Address:1111 W 17TH STREET Tulsa , Oklahoma, 74107United States Hiring Supervisor:Hiring Range: (Contingent upon available funding):15.00 - 16.88, Hourly Work Schedule:Typically 8 hrs/day, 5 days/weekFaculty Appt Period:Job Summary:JobSummary:The Patient Service Representative is primarily responsible for ensuringhigh quality customer service and continuation of care. The PatientService Representative is utilized in performing typical front officefunctions and referrals. The Patient Service Representative is under theoverall on-site supervision of the clinic supervisor. Patient Service Representative must have knowledge of all areas related toinsurance and front office work.Excellent customer service skills andgood communication skills. Ability to multi-task while providing good patientcare. Good computer skills and ability to learn new computer systems asneeded.Primary skills include verbal and written communication withpatients to promote continuity of care and follow-up as well as dailyretrieval and scanning/filing of clinical encounter forms and reports for useby clinic staff during patient care activities. Environmental Hazards:Possible exposure to hazardous material, hot and cold, blood borne pathogensPhysical Requirements:Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger,grasp, feel, talk, hear, see, and perform repetitive motions with or withoutreasonable accommodations.Special Instructions to ApplicantsIMPORTANTAPPLICANTS PLEASE READ For full consideration, please ensure all employment history is correct and complete.An Edit button (on the right) is available which allows you to add information. In addition, OSU Medicine's Customer Service Philosophy is: "We enrich lives by providing compassionate care and amazing service to every life we touch." We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards Courtesy is: -Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say "Thank You" Presentation is: -Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times Efficiency is: -Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others' time -Be innovativeEducation & ExperiencePosition Qualifications:Required: - High School Diploma/GED - Six (6) months related job experience in a medical office or equivalentSkills, Proficiencies, and Knowledge: - Strong interpersonal and communication skills -Experience working with computers and software, performing data entry,answering the telephone, and scheduling appointments -Ability to take telephone messages and have an understanding of medicalterminology -Experience with Electronic Medical Records; EPIC highly desirable -Experience with Insurance AuthorizationPreferred:- Experience with Electronic Medical Records; EPIC highly desirable
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Tulsa, Oklahoma, United States Oklahoma State University Full timeJob SummaryThe Patient Service Representative is a vital role in ensuring high-quality customer service and continuation of care in our Cardiology department. As a key member of our team, you will be responsible for performing front office functions, referrals, and providing excellent patient care.Key ResponsibilitiesProvide exceptional customer service to...
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Patient Service Representative: Cardiology
1 month ago
Tulsa, United States Saint Francis Health System Full timeCurrent Saint Francis Employees - Please click HERE to login and apply.Full Time8:00a - 4:30pThis position qualifies for a $1,000 sign-on bonus, per qualifications Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care.Minimum Education: High School...
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Tulsa, United States Oklahoma State University Full timeTHIS IS A GRANT FUNDED POSITION. Job Summary: The Patient ServiceRepresentative is primarily responsible for ensuring high quality customerservice and continuation of care. The Patient Service Representative isutilized in performing typical front office functions and referrals. The PatientService Representative is under the overall on-site supervision of...