Patient Service Representative

2 months ago


Tulsa, United States Oklahoma State University Full time

Position DetailsReq ID:req17663Position Title:Patient Service RepresentativePosition Type:Staff Full-TimePosition Number:630452OSU Campus:Tulsa - Center for Health Sciences/OSU MedicineDepartment:Ob/GynLocation Address:717 S Houston Ave, #200Tulsa, Oklahoma, 74127United States Hiring Supervisor:Hiring Range: (Contingent upon available funding):15.00 - 16.88, Hourly Work Schedule:Typically 8 hrs/day, 5 days/weekFaculty Appt Period:Job Summary:Job Summary:The Patient ServiceRepresentative is primarily responsible for ensuring high quality customerservice and continuation of care. The Patient Service Representative isutilized in performing typical front office functions and referrals. Patient Service Representative must have knowledge of all areas related toinsurance and front office work.Excellent customer service skills andgood communication skills. Ability to multi-task while providing good patientcare. Primary skills include verbal and written communication with patients topromote continuity of care and follow-up as well as daily retrieval andscanning/filing of clinical encounter forms and reports for use by clinic staffduring patient care activities. Check in and out of patients: ensuresdemographics, insurances, etc. are correct and complete. Collects copays andoutstanding balances. Prepare medical records/charts; obtain referringphysicians' notes; process reports; and answer phones and back-up Medical Records. Environmental Hazards: Possible exposure to hazardous material, hot and cold, blood borne pathogens. Physical Requirements: Ability to lift and carry 8-10 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.Special Instructions to ApplicantsIMPORTANTAPPLICANTS PLEASE READ For full consideration, please ensure all employment history is correct and complete.An Edit button (on the right) is available which allows you to add information.In addition, OSU Medicine's Customer Service Philosophy is:"We enrich lives by providing compassionate care and amazing service to every life we touch."We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards Courtesy is:-Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say "Thank You" Presentation is:-Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times Efficiency is:-Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others' time -Be innovativeEducation & ExperiencePosition Qualifications:Requirements:-High School Diploma/GED-Six (6) months related job experience in a medical office or equivalent-Strong interpersonal andcommunication skills-Valid Driver's LicenseSkills/Knowledge/Proficiencies:-Experience with computers and software (Microsoft Word, Excel, PowerPoint)-Data entry-Strong interpersonal and communication skills, telephone protocol-Ability to schedule appointments and take accurate telephone messages-Understanding of medical terminology.-Work well under pressure. Preferred: -Bilingual preferred-Experience with Electronic Medical Records; EPIC highly desirable-Experience with Insurance Authorizations



  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Ardent Health. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to patients, responding to...


  • Tulsa, Oklahoma, United States Hillcrest Healthcare System Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Hillcrest Healthcare System. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to patients,...


  • Tulsa, Oklahoma, United States Hillcrest Healthcare System Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Hillcrest Healthcare System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesCustomer Service: Greet patients and visitors in a timely and...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ardent Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesCustomer Service: Greet patients and visitors, respond to phone calls, and...


  • Tulsa, United States Saint Francis Health System Full time

    Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None Patient, Representative, Service, Healthcare, Retail


  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Ardent Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.ResponsibilitiesPatient Welcome and Support: Greet patients and visitors with a warm and welcoming smile,...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the Role:This is a multi-faceted position that requires a customer-focused individual to provide exceptional service to patients and visitors. The ideal candidate will have a basic understanding of insurance, referrals, and medical records.Key Responsibilities:Provide customer service to patients and visitors, ensuring a timely and courteous...


  • Tulsa, Oklahoma, United States Ardent Health Full time

    About the RoleWe are seeking a skilled Patient Service Representative to join our team at Ardent Health. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients and their families.ResponsibilitiesWelcome patients and visitors by greeting them promptly and providing courteous customer...


  • Tulsa, United States Oklahoma State University Full time

    Position DetailsReq ID:req18159Position Title:Patient Service Representative - IMSSPosition Type:Staff Full-TimePosition Number:GS9148OSU Campus:Tulsa - Center for Health Sciences/OSU MedicineDepartment:IMSSLocation Address:717 S Houston Ave, #300Tulsa, Oklahoma, 74127United States Hiring Supervisor:Hiring Range: (Contingent upon available funding):15.00 -...


  • Tulsa, United States Oklahoma State University Full time

    Position Details Req ID: req18159 Position Title: Patient Service Representative - IMSS Position Type: Staff Full-Time Position Number: GS9148 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: IMSS Location Address: 717 S Houston Ave, #300 Tulsa, Oklahoma, 74127 United States Hiring Supervisor: Hiring Range: (Contingent upon available...


  • Tulsa, United States US Radiology Specialists Full time

    Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our Midtown location in Tulsa, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. Shift: Monday-Friday, 12:30pm-9pm Robust benefit offerings include: Medical /...


  • Tulsa, United States Oklahoma State University Full time

    Department: IMSS Location Address: 717 S Houston Ave, #300 Tulsa, Oklahoma, 74127 United States 15.00 - 16.88, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: This position is Grant Funded. Job Summary: The Patient Service Representative is primarily responsible for ensuringhighquality customer service and...


  • Tulsa, United States Oklahoma State University Full time

    Position DetailsReq ID:req18128Position Title:Patient Service Representative - Internal MedicinePosition Type:Staff Full-TimePosition Number:GS9803OSU Campus:Tulsa - Center for Health Sciences/OSU MedicineDepartment:Department of MedicineLocation Address:717 S Houston Ave, #300Tulsa, Oklahoma, 74127United States Hiring Supervisor:Hiring Range: (Contingent...


  • Tulsa, United States Oklahoma State University Full time

    Patient Service Representative - Internal Medicine Position Type: Staff Full-Time Position Number: GS9803 OSU Campus: Department of Medicine Location Address: 717 S Houston Ave, #300 Tulsa, Oklahoma, 74127 United States Hourly Rate: $15.00 - $16.88 Work Schedule: Typically 8 hours/day, 5 days/week Job Summary: The Patient Service Representative is primarily...


  • Tulsa, United States Saint Francis Health System Full time

    Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None Building, Patient, Dermatology, Representative, Service, Healthcare


  • Tulsa, United States Saint Francis Health System Full time

    Current Saint Francis Employees - Please click HERE to login and apply.Full TimeJob Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care.Minimum Education: High School Diploma or GED.Licensure, Registration and/or Certification: None.Work Experience:...


  • Tulsa, United States Saint Francis Health System Full time

    Current Saint Francis Employees - Please click HERE to login and apply. Full Time Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work...


  • Tulsa, Oklahoma, United States Ensemble Health Partners Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ensemble Health Partners. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient admission process for patients.Key ResponsibilitiesPerform admitting duties for all patients admitted for services...

  • Patient Advocate

    4 weeks ago


    Tulsa, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Tulsa, OK. The Full Time schedule for this role will be Friday-Tuesday; 8am-5pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their...


  • Tulsa, Oklahoma, United States Trinity Employment Specialists Full time

    Position OverviewWe are looking for a Healthcare Receptionist to become a vital part of our organization. The successful candidate will possess experience with telephone systems and demonstrate the ability to manage urgent situations with composure and professionalism.Applicants must have a minimum of 1 year of experience in a medical front office...