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Payroll/HR Operations Specialist

2 months ago

Union, United States Abacus Full time

GENERAL FUNCTION s part of the HR Operations Team, the Specialist-Payroll function processes payroll in a high volume Multi EIN and Multi-State environment for North America operations. The processing of payroll includes auditing, issue resolution and reconciliations to ensure accurate and timely payrolls. Acts as front line support for incoming inquiries related to associates' pay and provides exceptional customer service and problem resolution. Maintains a strict confidentiality of information at all times. MAJOR DUTIES AND RESPONSIBILITIES •Responsible for processing, balancing, and transmitting payrolls to and from ADP payroll to ensure completeness of the payroll process forweekly, bi-weekly and monthly disbursement of multi-state and multi-country (US & Canada) payroll for 40,000 employees consistent with federal and state wage and hour laws •Processing that includes, but not limited to, new hires, STD, wage assignments, relocation, espatriate compensation, additional pays, bonus and commissions, direct deposit and paycards, and terminations final pay •Ensure automated timekeeping hours file is processed and balanced •Calculates and creates out of sequence pay entries for corrections •Ensure processing of tax and GL processes for accurate reporting to ADP and Accounting and troubleshoots errors for resolution •Frequently interacts with various departments •Assist with various payroll, tax, and benefit reconciliations and audits •Creates, tracks and works to resolve service requests with 3rd party payroll provider •Support direct training needs for incoming payroll staff •Identifies critical pay incoming tickets to determine need for On Demand paycards/checks and processes emergency pays. •Addresses incoming inquiries from tickets system, internal employees, stakeholders, or regulatory agencies and escalates internally •Stays informed of all payroll and HR policies and procedures •Adheres to applicable state, local and federal laws, rules, and regulations •Follow prescribed procedures and workflow •Run employee pay detail reports as needed for HR, Legal, Compliance requests •Provide excellent customer service to employees, coworkers •General clerical duties for review of incoming mail related to payroll BASIC QUALIFICATIONS •Associates degree in Human Resources or equivalent combination of education and experience required •3+ years Payroll experience required •Previous experience with reporting, data analysis or payroll reconciliations •Solid understanding of payroll effects to payroll tax and accounting •Ability to create and modify reports using Globalview reports •Multi-state payroll processing experience in a fast paced/large volume environment •Proficiency using Microsoft Excel, Word at advanced level •Self-motivated, resourceful, takes initiative, analytical, with strong attention to detail •Trustworthiness with confidential information •Positive attitude and a team player •Willingness to accept and drive change •Must be confident with engaging in a variety of different communicative modes and understanding others through strong active listening skills. PREFERRED QUALIFICATIONS •Bachelor's degree or equivalent experience •5+ years Payroll experience preferred, ideally utilizing ADP's GlobalView system. •American Payroll Association (APA) CPP or FPC certification •Canadian payroll experience •Wage garnishment processing MUST HAVE ADP GLOBALVIEW PAYROLL