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Senior Patient Access Liaison

2 months ago

Alhambra, United States Cynet Systems Full time
Job Description:

Pay Range: $16.99hr - $21.99hr
  • Serves as primary point of contact for access to Client's academic medical centers and Client's Health Sciences Campus.
  • nswers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
  • Responds to basic inquiries and refers other inquiries to appropriate medical personnel.
  • Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
  • The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, register patients, including verifying insurance coverage to advise patients of any estimated financial responsibility.
  • The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Must Have:
  • High School Diploma.
  • Minimum two years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
  • Demonstrated interpersonal skills.
  • bility to multitask.
  • Excellent verbal and written communication skills.
Preferred:
  • Vocational certificates in healthcare preferred.
  • ppoint scheduling, registration, insurance verification, medical assistant.
  • ssociate or bachelor's degree in healthcare, business or operations field strongly preferred.