Patient Access Liaison I
2 months ago
We are seeking a highly skilled Patient Access Liaison I to join our team at Keck Medicine of USC. As a key member of our Patient Access Center, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and health sciences campus.
Key Responsibilities- Provide exceptional customer service and respond to patient inquiries in a timely and professional manner.
- Manage incoming and outgoing telephone calls, electronic messages, and web-based communications using our call management system.
- Screen and direct patient calls to the appropriate medical personnel or departments.
- Process messages and maintain accurate records in accordance with HIPAA regulations.
- Assist with scheduling and confirming medical appointments, as needed.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
- High school diploma or equivalent required.
- Minimum 2 years of experience in customer service or a related field, preferably in healthcare.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of HIPAA compliance and medical terminology a plus.
- Associate's or Bachelor's degree in healthcare, business, or a related field.
- Specialized training in healthcare, such as medical assisting or patient registration.
- Bilingual or multilingual skills a plus.
We offer a competitive hourly rate of $30.97 and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
-
Patient Access Liaison
4 weeks ago
Alhambra, California, United States Keck Medicine of USC Full time{"Job SummaryAs a Patient Access Liaison I at Keck Medicine of USC, you will serve as the primary point of contact for access to our academic medical centers and Health Sciences Campus. You will be responsible for answering, screening, and directing incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call...
-
Patient Access Liaison I
2 months ago
Alhambra, California, United States Keck Medicine of USC Full timeJob Summary:The Patient Access Liaison I is a key member of the Keck Medicine of USC team, responsible for providing exceptional patient access and referral services. This role requires a high level of customer service, communication, and organizational skills to ensure seamless interactions with patients, families, and healthcare providers.Key...
-
Patient Access Liaison I
2 months ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison I to join our team at Keck Medicine of USC. As a key member of our patient access team, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and healthcare services.Key ResponsibilitiesAccess and Referral Coordination: Respond...
-
Patient Access Liaison
1 month ago
Alhambra, California, United States Keck Medicine of USC Full timeJob SummaryWe are seeking a highly skilled Patient Access Liaison to join our team at Keck Medicine of USC. As a key member of our Patient Access Center, you will serve as the primary point of contact for patients and families seeking access to our academic medical centers and healthcare services.Key ResponsibilitiesProvide exceptional customer service and...
-
Senior Community Health Liaison
4 weeks ago
Alhambra, California, United States Heluna Health Full timeJob Title: Senior Community Health WorkerJob Summary:The Senior Community Health Worker will serve as a liaison between patients and the Los Angeles County Department of Health Services, facilitating access to healthcare services and promoting health literacy. This role will involve working in a contact center environment, utilizing various technological...
-
Emergency Room Nurse
4 weeks ago
Alhambra, California, United States HealthEcareers - Client Full timeJob Title: Emergency Room Registered NurseWe are seeking a skilled Emergency Room Registered Nurse to join our team at HealthEcareers - Client. As a key member of our healthcare team, you will provide high-quality patient care and work collaboratively with other healthcare professionals to ensure the best possible outcomes.About the JobProvide emergency care...
-
Certified Nursing Assistant
3 weeks ago
Alhambra, California, United States Chinatown Service Center Full timeJob SummaryAt Chinatown Service Center, we are seeking a skilled Certified Nursing Assistant to join our team as a Patient Care Specialist. This role is responsible for conducting thorough assessments of PACE participants and collaborating with the Interdisciplinary Team to create and implement effective care plans.Key Responsibilities:Coordinate medical...
-
Member Experience Data Coordinator
4 weeks ago
Alhambra, California, United States Astrana Health Full timeAbout the Role:The Member Experience Team is responsible for evaluating and enhancing member contact experience with providers, specialists, and internal departments through outreach, analysis, and practice improvements. This role will track and analyze patient experience data across multiple Medical Groups and all lines of business, utilizing tools such as...
-
Veterinary Care Specialist
1 month ago
Alhambra, California, United States Petco Full timeAbout the RoleWe are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at Petco. As a key member of our veterinary team, you will play a critical role in delivering exceptional patient care and providing a positive experience for our clients.Key ResponsibilitiesProvide high-quality patient care through physical...
-
Home Care Coordinator
4 weeks ago
Alhambra, California, United States Chinatown Service Center Full timeJob Title: Home Care CoordinatorChinatown Service Center is seeking a skilled and compassionate Home Care Coordinator to join our team. As a key member of our care team, you will play a vital role in ensuring the delivery of high-quality home care services to our participants.Job Summary:The Home Care Coordinator will be responsible for conducting thorough...
-
Accounts Payable Operations Specialist
2 weeks ago
Alhambra, California, United States Astrana Health Full timeAstrana Health is seeking a detail-oriented Accounts Payable Operations Specialist to join our team. This role is responsible for ensuring payments are completed and expenses are controlled in a timely and accurate manner. **Job Responsibilities:*** Process, verify, and reconcile invoices according to established policies and procedures.* Prepare and process...
-
Medical Records Coordinator
3 weeks ago
Alhambra, California, United States Astrana Health Full timeAbout the RoleAstrana Health is seeking a highly skilled Intake Coordinator to join our Hospice Team. This individual will be responsible for receiving referrals into our hospice group from various sources, reviewing medical records of prospective patients, and completing an intake appointment with prospective patients. The Intake Coordinator will also be...
-
Intake Coordinator
4 weeks ago
Alhambra, California, United States Astrana Health Full timeAbout the RoleAstrana Health is seeking a highly skilled Intake Coordinator to join our team in the San Gabriel Valley and surrounding communities. As a key member of our intake team, you will be responsible for establishing and maintaining positive relationships with patients and referral sources, responding to customer requests and concerns, and managing...
-
Senior Licensed Vocational Nurse
4 weeks ago
Alhambra, California, United States University of California Full timeJob SummaryWe are seeking a skilled Senior Licensed Vocational Nurse to join our team at the University of California. In this role, you will provide direct patient care to a diverse patient population within our Medicine practice, working closely with faculty physicians, fellows, residents, medical students, nursing staff, patient services staff, and...
-
Member Experience Outreach Coordinator
3 weeks ago
Alhambra, California, United States Astrana Health Full timeAbout the Role:The Member Experience Team is responsible for evaluating and enhancing member contact experience with providers, specialists, and internal departments through outreach, analysis, and practice improvements. This role supports improved completion of HEDIS measures and patient health literacy, leading to improved health outcomes and patient...
-
Medical Records Coordinator
3 weeks ago
Alhambra, California, United States Astrana Health Full timeJob Title: Medical Records TechnicianAbout the Role:We are seeking a highly motivated and detail-oriented Medical Records Technician to join our team at Astrana Health. As a Medical Records Technician, you will be responsible for organizing and maintaining the documentation of patients, verifying insurance eligibility, and ensuring the confidentiality and...
-
Senior Community Health Worker
4 weeks ago
Alhambra, California, United States Heluna Health Full timeJob Title: Senior Community Health WorkerJob Summary:We are seeking a highly motivated and detail-oriented Senior Community Health Worker to join our team at Heluna Health. As a Senior Community Health Worker, you will play a critical role in linking patients to the LA Health Portal and primary care services, ensuring seamless access to healthcare...
-
Dental Hygiene Specialist
4 weeks ago
Alhambra, California, United States GoTu Full timeDental Hygienist Job SummaryWe are seeking a skilled and dedicated Dental Hygienist to join our team at GoTu. As a Dental Hygienist, you will play a vital role in promoting oral health and well-being for our patients.Key Responsibilities:Provide dental prophylaxis and oral cancer screening to patientsChart conditions of decay and disease, and perform...
-
Family Medicine Nurse Practitioner
4 weeks ago
Alhambra, California, United States Astrana Health Inc. Full timeFamily Practice/Primary Care Nurse Practitioner OpportunityAstrana Health Inc. is seeking a highly skilled Family Practice/Primary Care Nurse Practitioner to join our team in Alhambra, California.Key Responsibilities:Provide high-quality patient care in a family medicine setting.Conduct thorough health assessments, diagnose, and develop treatment plans.Order...
-
Senior Licensed Vocational Nurse
3 weeks ago
Alhambra, California, United States University of California Full timeJob SummaryAs a Senior Licensed Vocational Nurse at the University of California, you will play a vital role in providing direct patient care to a diverse patient population within our Hematology/Oncology practice. Working closely with faculty physicians, fellows, residents, medical students, nursing staff, patient services staff, and ancillary personnel,...