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Client Account Representative

4 months ago

Malvern, United States Philips Full time
Job Title
Client Account Representative

Job Description

Client Account Representative (Malvern, PA)

The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction.

Your role:
  • Provide support via phone, email, and fax to Account Executives, clinics, and health systems.
  • Field product and process questions and coordinate interaction with operations.
  • Be the key point of contact for assigned regions and ensure all inquiries received are handled timely and with an accurate response.
  • Enroll/register new practices and staff members.
  • This is an individual contributor, hybrid position in Malvern, PA.
  • Comfortable working Monday-Friday 11:30am-8:00pm EST.
You're the right fit if:
  • You have a high school diploma; a bachelor's degree is preferred.
  • You've acquired 2+ years of work experience; medical field and call center experience is a bonus.
  • Your skills include proficiency with Microsoft Office applications (Outlook/Word/Excel), intermediate computer skills, can work in multiple technical mediums simultaneously, detail orientation, exceptional time management, and can multitask.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • You're an excellent communicator (verbal/written), professional and pleasant, strong team player, flexible, and adapt well to change.
About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Read more about our employee benefits.


If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.