HR Generalist and Employee Experience Coordinator

2 months ago

Forest Grove, United States Pacific University Full time
Job Details

Job Location
Forest Grove Campus - Forest Grove, OR

Description

Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship and practice.

At Pacific University we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove, Hillsboro, and Eugene. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, acquire and share knowledge.

GENERAL DESCRIPTION OF POSITION:

The HR Generalist and Employee Experience Coordinator is a key contributor to the university's HR and employee engagement strategies. The incumbent is responsible for administering and coordinating diverse HR-related processes and an array of tasks including customer service functions as the HR first point of contact for faculty, staff, and student workers. The HR Generalist and Employee Experience Coordinator is responsible for ensuring HR processes, tasks and interactions meet faculty, staff, and student needs, and comply with legal requirements. The incumbent stays informed of new employee employment laws, regulations, and trends. As a member of the HR team, this position upholds Pacific University's commitment to equity, diversity, inclusion, and accessibility (EDIA) by applying an EDIA lens in all aspects of its work and demonstrates accountability in exemplifying workplace expectations and values.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:
  • Coordinates day-to-day administration and communication of HR policies, processes, and programs.
  • Act as the first point of contact and provide customer service functions to faculty, staff, and student workers by answering questions and handling requests.
  • Supports HR communication and self-service on the website, in the HRIS, and in person.
  • Supports general HR compliance-related reporting and communication to meet all federal, state, and local regulations that control or impact HR policies, processes, and programs.
  • Coordinates, monitors, and maintains full life-cycle recruitment activities including job requisitions, postings, candidate interface, and interview coordination, and track the status of candidates in the HRIS; ensures EDIA best practices are implemented throughout recruitment steps.
  • Supports processing of employment actions; assists with the preparation of the performance review process.
  • Conducts background checks and employee eligibility verifications including I-9s and EADs.
  • Handles externally generated unemployment requests.
  • Provides and handles onboarding processes both in-person and in the HRIS system for faculty, staff, and student workers.
  • Supports HR-related audits including pre- and post-reports, preparations, implementation, and debriefing activities.
  • Conducts new employee orientation; ensures new hire completion of onboarding training requirements; provides education regarding policies, processes, and procedures.
  • Provides and handles offboarding processes both in-person and in the HRIS system for faculty, staff, and student workers.
  • Administers the performance review process for staff including updates in the HRIS system.
  • Ensures position descriptions are current, accurate, and correctly formatted; reviews the status of the position description library in HRIS and regularly updates the system.
  • Coordinates and maintains HR and employee records; coordinates the record retention process.
  • Coordinates educational resources and training opportunities including required onboarding and annual training.
  • Co-designs, delivers, and reviews student supervisor training.
  • Collaborates with HRIS Analyst and Administrator to ensure Paycom is functioning to meet the University's requirements and business needs. Actively assists in testing new features and preparative work leading to Paycom system updates.
  • Develops, prepares, generates, and analyzes ongoing and special reports.
  • Participates in Paycom software system maintenance, issue identification, and resolution as it relates to HR and legal requirements.
  • Reconciles HR, benefits, vendor, and legal invoices; monitors and reviews invoices for payment processing.
  • Supports university policy review, revision, and adherence including handbooks.
  • Monitors and analyzes changes to local, state, and federal HR-related leave legislation; proposes and implements changes to internal policies.
  • Supports the HR team leaders with daily and project activities and assignments.
Support Departmental Objectives
  • Builds, adapts, and maintains tools and reports.
  • Suggests process improvements.
  • Develops and maintains SOPs.
  • Supports change management processes within the department.
  • Trains new and existing employees on systems and processes.
  • Provides support on cross-functional projects.
  • Actively participates in HR team meetings.
SECONDARY FUNCTIONS:
  • This position has no direct supervisory responsibilities.
  • Coordinates assignments and daily activities of student workers.
  • Performs other duties, projects, and initiatives as assigned.
  • Serves on university committees and volunteers at events.
Qualifications

EDUCATION AND/OR EXPERIENCE:
  • Bachelor's degree in Human Resources or related field.
  • Minimum of three (3) years of comparable experience.
  • Experience in higher education preferred.
  • SHRM Certified Professional (SHRM-CP) preferred.
  • HRIS software experience preferred (Paycom).
  • Fluent Spanish (read, write, speak) preferred.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:
  • Respect and exemplify the mission and values of Pacific University in all interactions.
  • Supports and amplifies Pacific University's commitment to EDIA.
  • Adheres to all prescribed university and departmental policies and procedures.
  • Follows complex oral and written communications.
  • Handles confidential material and associated issues with maximum discretion; maintains confidentiality.
  • Ability to contribute within a team setting; strong collaboration skills.
  • Ability to develop and maintain respectful and effective working relationships with all university colleagues.
  • Excellent written, verbal, and presentation communication skills.
  • Demonstrated exceptional attention to detail.
  • Ability to multitask, organize, and prioritize workload with a high level of accuracy.
  • Customer service and results-oriented.
  • Demonstrated budgetary knowledge; analytical analysis and report generation proficiency.
  • Advanced proficiency with Microsoft Office Suite, Google Suite, Adobe Acrobat Pro, and HRIS (Paycom preferred).
  • Knowledge of federal, state, and local labor and employment laws and regulations plus HIPPA regulations and compliance requirements.
WORKING CONDITIONS:
  • On-site office environment at the Forest Grove campus and occasionally at the Hillsboro campus.
  • Project timelines and deliverables require flexible scheduling and frequent communication.
  • Walking throughout and driving to campuses and metropolitan areas for professional meetings and events.
  • Some weekends, evenings, and holidays are required; flexibility in hours is necessary.


PHYSICAL ACTIVITIES:

Climbing Balancing Stooping Kneeling Crouching Crawling X Reaching X Standing X Walking X Pushing X Pulling X Lifting X Fingering X Grasping X Feeling X Talking X Hearing X Repetitive motion

PHYSICAL REQUIREMENTS :

X Sedentary work Light work Medium work Heavy work Very Heavy work X Visual acuity

At Pacific University we are dedicated to providing experiences that are authentic, holistic, equity minded, and responsive. We continue to develop our equity practices with a particular focus on racial equity.

For qualifying employees, our benefits include generous paid time off for vacation, holidays (including winter break) and sick leave. We offer medical coverage with alternative care (in-network services covered at 100% after payroll deduction), comprehensive dental, vision plans, 9% contribution to retirement after one year of service with no match required, free mental health appointments, and tuition remission for employees and their dependents. We cover employer paid life, short term disability, and long term disability insurance. On campus benefits include free access to our sports facility and library, with discounts on campus food, bookstore purchases, clinic services, and gear rentals through our outdoor program (kayaks, snow shoes, bikes and more).

Candidates from diverse backgrounds are encouraged to apply. Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all of the qualifications they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don't meet every minimum qualification described or are unsure if your experience could be considered related experience.

NOTICE OF NONDISCRIMINATION POLICY

It is the policy of Pacific University not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex or gender, gender identity and/or expression, sexual orientation, military, veteran or Vietnam Era status, or any other protected classification recognized by applicable law, in admission, access to, or treatment in employment, educational programs or activities as required by Title IX of the Education Amendments of 1972, section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, the Americans with Disabilities Act of 1990, or any other applicable state or federal law, or city ordinance. Questions or complaints may be directed to the Vice President for Academic Affairs, 2043 College Way, Forest Grove, OR 97116, provost@pacificu.edu.

Application materials will be screened and interview candidates will be selected and notified by telephone. The hiring process normally consists of several interviews and can last several weeks depending on the position. All applicants will be notified once the position is filled. Employment is contingent upon eligibility to work in the United States.

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