Engagement Specialist

3 weeks ago

Carbondale, United States Centerstone Full time

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team

JOB DESCRIPTION:

SUMMARY OF POSITION

CCBHC Linkage and Engagement Provider provides linkage services which would include resources to clients, families, community partners and referral sources. Provides emergency mental health consultations. Provides follow-up appointments when it is clinically appropriate. Expected to actively participate in a variety of cross-functional teams and performance improvement initiatives.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provides linkage services to clients, families, community partners and referral sources. This includes providing contacts for resources, outreaching resources with clients, setting up resources for clients, and linking clients to Centerstone services.
  • Required to complete all required documentation, comply with contracts, grants, standards, regulations, and laws associated with this position in addition to working under the direction of the Assessment Clinical Coordinator when performing job tasks and providing services. Attend staff meetings, clinical staffing's, and other internal meetings as assigned. Maintain appropriate communication with other employees and work as an effective team member.
  • Provide follow-up appointments when it is clinically appropriate to the service recipient and provide Brief Therapy until an appropriate referral has been completed for on-going treatment or no further services are indicated. Complete IATP if that is needed for clients to start services at Centerstone.
  • Provide emergency mental health consultations at office locations in an effort to resolve mental health crisis regarding residents in our service area.
  • Participate in training designed to enhance job-related skills.
  • Provide community education as assigned.
KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Skill in customer service techniques.
  • Skill in clinical assessment of mental health and substance use diagnoses.
  • Skill in developing problem solving strategies.
QUALIFICATIONS

Education Level

Bachelor's Degree in Human Services Field, or Bachelor's Degree with MHP Status.

Years of Experience

Experience working with the public or a demonstrated interest to work with different population.

Certification/Licensure
  • Position requires valid driver's license and safe driving record.
  • CPR certification within 90 days of hire.
PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:
Full time

Pay Range:
$19.10$26.80

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program


Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

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