IT Support Specialist I
2 weeks ago
Job Title: IT Support Specialist I
Location: Cranberry Township, PA
Duration: 04+ months
Estimated Compensation: $20-$22/hr on W2 (Negotiable)
Work Arrangement: Onsite
Shift Schedule: Monday to Friday 7:00am-4:00pm, 8:00am-5:00pm, 9:00am-6:00pm, Saturday 7:00am-4:00pm. Overtime may be available upon approval.
Role Description:
- The IT Support Specialist I is a key member of the Service Management team within the IT department. This role is dedicated to assisting end-users and actively monitoring the organization’s IT systems by adhering to ITIL best practices, focusing on Incident, Problem, and Knowledge management.
- Provide intermediate-level support to end-users and IT systems across various technical issues.
- Identify, investigate, and resolve technical challenges. Respond to requests for technical assistance via phone, email, and in-person inquiries.
- Engage in proactive monitoring of IT systems using relevant tools to ensure optimal performance.
- Document, track, and manage issues to guarantee timely resolutions.
- Collaborate directly with users to address complex problems that require in-depth knowledge and experience.
- Participate in initiatives aimed at enhancing customer service responsiveness and efficiency.
- Act as a subject matter expert, utilizing established guidelines to resolve issues effectively.
- Bilingual proficiency in Spanish is required.
- A two-year degree in Information Technology or a related field.
- 1-3 years of experience in technical support within a computer-related environment.
- Familiarity with standard concepts, practices, and procedures in the IT field.
- Working knowledge of ITIL standards and best practices.
- Intermediate understanding of infrastructure support components.
- Proficient in standard desktop tools and utilities.
- Knowledge of server operating systems and related tools.
- Understanding of IT networks and voice services.
- Awareness of IT security and disaster recovery processes.
- Experience with process control and monitoring.
- Familiarity with call center technologies.
- One year of experience in a Global IT Service Desk environment is highly desirable.
- Advanced troubleshooting capabilities.
- Successful completion of the IT Entry Logic and Problem-Solving Test.
- Strong analytical skills to quickly diagnose technical issues and propose effective solutions.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently while ensuring tasks are completed efficiently.
- Strong verbal communication skills, including the ability to document operational procedures.
- Capability to work effectively in both independent and team settings.
- Ability to interact positively with a diverse user base.
- Willingness to work rotating shifts and holidays.
- Ability to operate in an office or retail environment with a focus on safety and security.
- Success Factors: Emphasis on results, adaptability to change, teamwork, trust-building, and understanding customer perspectives.
At LanceSoft, full-time employees working a minimum of 30 hours per week are eligible for the following benefits:
- Multiple medical insurance options.
- Dental and vision coverage.
- 401k contributions.
- Critical illness insurance.
- Voluntary life insurance.
- Accident insurance.
- Additional employee perks.
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.
-
Bilingual IT Support Specialist
2 weeks ago
Carbondale, Pennsylvania, United States ICON Consultants, Inc. Full timePosition: Bilingual IT Support Specialist Location: Cranberry Township, PA Pay Rate: $22.50/hr (+benefits) Assignment Length: 4-month W2 Contract Schedule: Hybrid (In-office M-Th) Industry: Industrial ChemicalsJOB OVERVIEWThe Bilingual IT Support Specialist plays a crucial role within the IT Service Management framework. This position is dedicated to...
-
Bilingual IT Support Specialist
2 weeks ago
Carbondale, Pennsylvania, United States Genesis10 Full timeGenesis10 is actively seeking a Bilingual IT Support Specialist proficient in Spanish. This role is designed to provide exceptional support to end users and IT systems.Work Environment: This position involves a hybrid work model, requiring in-office presence on select days while allowing remote work on others. Initial training will be conducted onsite,...
-
Principal I&C Engineering Specialist
2 weeks ago
Carbondale, Pennsylvania, United States Westinghouse Electric Company Full timePosition Overview: We are seeking a Lead Instrumentation and Control Engineer to join our dynamic engineering team. This role is essential for the advancement of our innovative projects, particularly in the realm of microreactor technology.Key Responsibilities: - Drive the development of software solutions utilizing MATLAB and Simulink. - Collaborate with...
-
Vehicle Emissions Compliance Specialist
2 weeks ago
Carbondale, Pennsylvania, United States Parsons Company Full timeJoin Our Team as a Vehicle Emissions Compliance SpecialistAt Parsons, we believe in creating a workplace filled with opportunities and diverse talent. Imagine a career where you can truly be yourself and contribute to meaningful projects that enhance community safety and sustainability.Position Overview:We are currently seeking a dedicated and self-motivated...
-
Culinary Specialist
2 weeks ago
Carbondale, Pennsylvania, United States The Stonehouse Full timeJob OverviewThe Stone House is a vibrant and busy dining establishment celebrated for its innovative menu and energetic ambiance. We are dedicated to providing outstanding cuisine that keeps our patrons returning for more. We are in search of a dedicated and skilled Culinary Specialist to enhance our kitchen team.Position Summary:We are looking for a Chef or...
-
Quality Assurance Specialist
1 week ago
Carbondale, Pennsylvania, United States Gentex Full timeJob Type: Full-timePOSITION SUMMARY:The Quality Assurance Specialist is responsible for employing quality methodologies and analytical techniques to assess the performance of products, procured materials, and operational processes. The focus will be on continuous improvement initiatives associated with these elements. Additionally, this role will support the...
-
Lead Instrumentation and Control Engineer
2 weeks ago
Carbondale, Pennsylvania, United States Westinghouse Electric Company Full timeAre you passionate about contributing to a forward-thinking team that aligns with Westinghouse's commitment to delivering sustainable energy solutions? At Westinghouse, we value our workforce as our greatest asset and strive to attract and retain the most skilled professionals while promoting diversity in our global environment.Your Responsibilities:As a key...
-
Nurse Care Specialist
2 days ago
Carbondale, Pennsylvania, United States Aveanna Healthcare Full timeJob OverviewAveanna Healthcare is seeking a skilled and compassionate Licensed Practical Nurse (LPN/LVN) to join our team of dedicated healthcare professionals. As a key member of our home healthcare team, you will provide high-quality patient care and support to individuals of all ages, with a focus on pediatrics.Key ResponsibilitiesDeliver and Coordinate...
-
Junior Software Engineer
2 weeks ago
Carbondale, Pennsylvania, United States Westinghouse Electric Company, LLC Full timeAre you eager to join a forward-thinking team dedicated to advancing Westinghouse's goal of delivering sustainable energy solutions? At Westinghouse, we value our workforce as our greatest asset and strive to attract and retain the most skilled professionals while fostering an inclusive environment that embraces diversity in the global workforce. If this...
-
Senior Project Engineering Specialist
2 weeks ago
Carbondale, Pennsylvania, United States Westinghouse Electric Company Full timeAre you eager to join a forward-thinking team that champions Westinghouse's vision for sustainable energy solutions? At Westinghouse, we value our workforce as our greatest asset and strive to attract and retain top talent while fostering a diverse and inclusive global environment.Principal Project EngineerThe Global Instrumentation & Control (GIC) AP300...
-
Manufacturing Process Engineer
2 weeks ago
Carbondale, Pennsylvania, United States MSA Safety Services LLC Full timeCompany: MSA Safety Services LLCPosition: Manufacturing Process Engineer (Onsite)Location: US-PA-Cranberry TwpRequisition ID: Not SpecifiedType: Full-TimeNumber of Openings: 1Category: Operations (MissionOPS)Overview:At MSA Safety Services LLC, we are dedicated to enhancing workplace safety through innovative technology. Our mission is to ensure that...
-
Support Care Specialist
1 week ago
Carbondale, Illinois, United States NeuroRestorative Full timeRole Overview: As a Support Care Specialist, you will be responsible for delivering essential training, guidance, and oversight to individuals in need of care. Your focus will be on enhancing their living skills, facilitating therapeutic recreation, and providing various forms of support in both residential and community environments.Key...
-
Administrative Support Specialist
2 weeks ago
Carbondale, Illinois, United States Southern Illinois Healthcare Enterprises, Inc. Full timeJoin Our TeamAt Southern Illinois Healthcare Enterprises, Inc., we believe that our employees are our greatest asset. We are committed to fostering a supportive environment where everyone can thrive.Role OverviewThe Administrative Support Specialist plays a crucial role in ensuring smooth operations within our healthcare facility. This position involves a...
-
Travel Magnetic Resonance Imaging Specialist
2 weeks ago
Carbondale, Illinois, United States RTG Medical-Allied Full timePosition OverviewRTG Medical-Allied is currently in search of a travel Magnetic Resonance Imaging Specialist for an exciting opportunity.Role ResponsibilitiesThe selected candidate will be responsible for:Conducting MRI scans with precision and care.Ensuring patient safety and comfort during procedures.Collaborating with healthcare professionals to provide...
-
Life Enrichment Support Specialist
1 week ago
Carbondale, Colorado, United States Ascendigo Full timePosition OverviewSalary Range: $20-$26.50About Ascendigo: Ascendigo is dedicated to enhancing the lives of individuals on the Autism Spectrum through a variety of services including therapeutic recreation, vocational training, community integration, and educational support. Our mission is to empower individuals, inspire growth, and challenge societal...
-
Resident Physician
3 days ago
Carbondale, Illinois, United States SilverWorks Full timeJob Title: Resident Physician - Gynecology and Obstetrics SpecialistAbout the Role:We are seeking a highly skilled and dedicated Resident Physician to join our team at SilverWorks. As an Assistant Doctor in Gynecology and Obstetrics, you will be responsible for providing high-quality medical care to patients in our Level I Perinatal Center.Key...
-
Traveling Catheterization Specialist
1 day ago
Carbondale, Illinois, United States Trustaff Allied Full timeJob OpportunityTrustaff Allied is seeking a skilled Catheterization Specialist to join their team.Job SummaryWe are looking for a highly motivated and experienced Catheterization Specialist to work in a dynamic and fast-paced environment. As a Catheterization Specialist, you will be responsible for providing technical support for cardiac catheterization...
-
Administrative Support Specialist
2 weeks ago
Carbondale, Illinois, United States Gateway Foundation Full timeAbout Gateway Foundation Gateway Foundation, Inc. is a prominent non-profit organization committed to assisting individuals facing challenges related to substance use and mental health. Since its inception in 1968, Gateway has been instrumental in providing vital resources and knowledge for recovery, positively influencing countless lives. The organization...
-
Administrative Support Specialist
2 weeks ago
Carbondale, Illinois, United States Gateway Foundation Full timeAbout Gateway Foundation Gateway Foundation, Inc. is a prominent non-profit organization committed to assisting individuals facing challenges related to substance use and mental health. Since its inception in 1968, Gateway has been instrumental in providing vital resources and knowledge for recovery, positively transforming countless lives. Through its...
-
Diagnostic Imaging Specialist
6 days ago
Carbondale, Illinois, United States LRS Healthcare - Imaging Full timeJob Title: Diagnostic Imaging SpecialistLRS Healthcare - Imaging is seeking a skilled Diagnostic Imaging Specialist for a travel opportunity in Illinois.Job Summary:We are looking for a highly motivated and experienced Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging...
-
Administrative Support Specialist
2 weeks ago
Carbondale, Illinois, United States Gateway Foundation Full timeAbout Gateway Foundation Gateway Foundation, Inc. is a prominent non-profit organization committed to assisting individuals facing challenges related to substance use and mental health. Since its inception in 1968, Gateway has been instrumental in providing vital resources and knowledge for recovery, positively influencing countless lives. The organization...
-
Gastrointestinal Specialist
2 weeks ago
Carbondale, Illinois, United States Jackson + Coker Full timeGastrointestinal Specialist Locums OpportunityJackson + Coker is currently seeking a skilled Gastrointestinal Specialist for locum tenens coverage. This role involves providing essential medical services in a healthcare facility that requires support on a monthly basis.Coverage Details:- The position requires coverage for approximately 7-10 days each month.-...
-
Diagnostic Imaging Specialist
2 days ago
Carbondale, Illinois, United States Wellspring Nurse Source Full timeJob Title: Diagnostic Imaging SpecialistJob Summary:Wellspring Nurse Source is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals to interpret.Key Responsibilities:Operate imaging...
-
Diagnostic Imaging Specialist
6 days ago
Carbondale, Illinois, United States GetMed Allied Full timeJob Title: Diagnostic Imaging SpecialistJob Type: Full-time, Travel AssignmentLocation: Carbondale, IllinoisJob Description:We are seeking a skilled Diagnostic Imaging Specialist to join our team at GetMed Allied. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using various imaging modalities,...
-
Traveling Catheterization Specialist
23 hours ago
Carbondale, Illinois, United States Trustaff Allied Full timeAbout the JobWe are seeking a skilled Catheterization Specialist to join our team at Trustaff Allied. As a Catheterization Specialist, you will be responsible for providing technical support for cardiac catheterization procedures, angioplasties, and electrophysiology.Key ResponsibilitiesProvide technical support for cardiac catheterization procedures,...
-
Mobile MRI Specialist
2 weeks ago
Carbondale, Illinois, United States LeaderStat Full timePosition OverviewLeaderStat is in search of a Mobile MRI Specialist for a temporary assignment.Role Responsibilities & RequirementsSpecialty: MRI SpecialistField: Allied Health ProfessionalContract Duration: 13 weeks40 hours per weekShift Length: 8 hoursEmployment Type: TravelThe ideal candidate will possess:A minimum of 1 year of experience as a full-time...
-
Diagnostic Imaging Specialist
1 hour ago
Carbondale, Illinois, United States OneStaff Medical Full timeJob Title: Diagnostic Imaging SpecialistJob Type: Full-time, TravelLocation: Carbondale, IllinoisJob Description:We are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for operating MRI equipment to produce high-quality images for diagnostic...
-
Pediatric Specialist Opportunity
3 days ago
Carbondale, Illinois, United States SilverLinx Full timeJob Title: Pediatric SpecialistAbout the Role:We are seeking a highly skilled Pediatric Specialist to join our team at SilverLinx. As a Pediatric Specialist, you will be responsible for providing high-quality care to patients in the outpatient pediatric spectrum.Key Responsibilities:Provide medical care to patients in the pediatric departmentCollaborate with...
-
Diagnostic Imaging Specialist
5 days ago
Carbondale, Illinois, United States GetMed Allied Full timeJob DescriptionJob Title: Diagnostic Imaging SpecialistJob Type: Full-timeLocation: Carbondale, IllinoisJob Description:We are seeking a skilled Diagnostic Imaging Specialist to join our team at GetMed Allied. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining medical imaging equipment, preparing patients for exams, and...
-
Diagnostic Imaging Specialist
3 days ago
Carbondale, Illinois, United States OneStaff Medical Full timeJob Title: Diagnostic Imaging SpecialistJob Type: Full-time, Travel AssignmentLocation: Carbondale, IllinoisJob Description:We are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining medical imaging equipment, including MRI machines, to...
-
Diagnostic Imaging Specialist
4 days ago
Carbondale, Illinois, United States Wellspring Nurse Source Full timeJob Title: Diagnostic Imaging SpecialistJob Summary:Wellspring Nurse Source is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals to interpret.Key Responsibilities:Operate imaging...