Guest Service Concierge

4 weeks ago


Palo Alto, United States Radiate Hospitality Full time

What We Look For... We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotel service that covers all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information. Build an authentic bond with guests and create a unique experience that they will want to come back for. Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct. Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel. Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again. Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct. Listen to guest concerns, solve problems creatively, and answer questions. Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features, and services of the hotel so as to be a source of information to guests. Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor. The Model Qualifications: Previous front desk, reservations, and/or hospitality experience preferred. Excellent customer service skills. Be Bold. Apply Now. Like what you see? If interested, please apply now to be considered for this position. **Radiate Hospitality is an EOE M/F/D/V** #J-18808-Ljbffr



  • Palo Alto, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests.The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services,...


  • Palo Alto, California, United States Aimbridge Hospitality Full time

    Job OverviewAs a Guest Services Representative, you will play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and efficiently managing their accounts upon departure.Key Responsibilities:- Welcome and register guests, handling reservations and modifications as needed.- Perform hotel operator and...

  • Guest Service Agent I

    2 months ago


    Palo Alto, United States Radiate Hospitality Full time

    What We Look For... We are looking for a Guest Service Agent I (Front Desk Agent) to be part of a first-class Front Office Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour...

  • Guest Service Agent I

    3 months ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    What We Look For... We are looking for a Guest Service Agent I (Front Desk Agent) to be part of a first-class Front Office Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services,...

  • Guest Service Agent I

    3 months ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...We are looking for a Guest Service Agent I (Front Desk Agent) to be part of a first-class Front Office Team that provides extraordinary service to our guests. The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out,...


  • Palo Alto, California, United States Nobu Hotel Palo Alto Full time

    Job OverviewPOSITION SUMMARYThe Guest Services Supervisor plays a crucial role in overseeing the operations of the Valet and Bell department, ensuring a smooth and pleasant experience for all guests upon their arrival and departure. This position involves carrying out supervisory duties in alignment with the hotel's policies and relevant regulations.KEY...


  • Palo Alto, United States Nobu Hotel Palo Alto Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYResponsible for assisting in the direction and coordination of the Valet/Bell department to ensure seamless arrival and departure experience. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.ESSENTIAL DUTIES AND RESPONSIBILITIESMaintain and ensure...


  • Palo Alto, California, United States Nobu Hotel Palo Alto Full time

    Job OverviewNobu Hotel Palo Alto is seeking dedicated Valet personnel to enhance our exceptional service team. The Valet staff are the initial point of contact for our guests, delivering valet services such as parking and retrieving vehicles, along with providing door assistance for arriving and departing guests. Ideal candidates will possess a friendly...


  • Palo Alto, California, United States Radiate Hospitality, LLC Full time

    About Us... Since our inception, Radiate Hospitality, LLC has been dedicated to developing and managing distinctive hotels that foster unforgettable experiences. Our mission is to infuse genuine enthusiasm and creativity into every endeavor. As a family-owned enterprise, our workforce and properties embody our fundamental values: humility, authenticity, and...


  • Palo Alto, California, United States Williams Lea Full time

    Company Overview:Williams Lea Limited is a global leader in providing innovative business solutions, specializing in the management of complex processes in highly regulated environments. Our dedicated team of over 5,200 professionals is committed to delivering exceptional service and support to our clients.Position Summary:We are seeking a Guest Services...


  • Palo Alto, California, United States Radiate Hospitality, LLC Full time

    About Us:Radiate Hospitality, LLC manages Hotel Keen, a modern 42-room establishment situated in a vibrant urban area, catering to the needs of contemporary travelers. Our hotel is known for its innovative approach to hospitality, providing tailored services for guests who appreciate style and functionality.Position Overview:We are seeking a diligent and...

  • Driver Concierge

    1 month ago


    Palo Alto, United States Driver on Demand Full time

    Job DescriptionJob DescriptionDescriptionDriver on Demand "(DOD)" is one of the largest providers of outsourced personnel to the automotive industry and consumer-oriented transport companies. DOD provides high quality drivers to progressive local auto dealers and manufacturers that are focused on a new level of customer experience and innovation.We take...

  • Guest Services

    1 week ago


    Palo Alto, United States Starbird Chicken Full time

    Why Work at Starbird?Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization.Essentials of the job:Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our...

  • Spa Team Member

    2 days ago


    Palo Alto, California, United States Equinox Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Spa Desk Associate to join our team at Equinox. As a key member of our spa team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and memorable experience.Key ResponsibilitiesSupport Spa Operations: Assist with daily spa activities,...

  • Guest Services

    2 weeks ago


    Palo Alto, CA, United States Starbird Chicken Full time

    Why Work at Starbird? Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Essentials of the job: Hospitality is a key component in this position, so you should be comfortable with listening to and...

  • Front Desk Associate

    4 hours ago


    Palo Alto, California, United States Radiate Hospitality, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Radiate Hospitality, LLC. As a key member of our Front Office Team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide top-notch service to...

  • Night Auditor

    5 days ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    What We Look For... We are in search of a smart, friendly, customer service-oriented night auditor who will help build lasting relationships with guests encouraging them to come back. Night auditors are not only responsible for covering front office positions/responsibilities, but this team member also audits accounts and prepares final reports for...

  • Night Auditor

    6 days ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For... We are in search of a smart, friendly, customer service-oriented night auditor who will help build lasting relationships with guests encouraging them to come back. Night auditors are not only responsible for covering front office positions/responsibilities, but this team member also audits accounts and...


  • Palo Alto, California, United States Stanford Health Care Full time

    If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Evening - 12 Hour (United States of America)This is a Stanford Health Care job.A Brief OverviewED Patient/Family Representatives are responsible for providing exceptional customer...


  • East Palo Alto, California, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here ) .ALL ABOUT ON DEMANDYou can work as much or as little as you like as an On-Demand TM and your schedule...