Guest Service Concierge

2 weeks ago


Palo Alto, United States Radiate Hospitality, LLC Full time
Job DescriptionJob Description

What We Look For...

We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests.


The Key Responsibilities:

  • Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.
  • Build an authentic bond with guests and create a unique experience that they will want to come back for.
  • Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
  • Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.
  • Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.
  • Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.
  • Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.
  • Listen to guest concerns, solve problems creatively and answer questions.
  • Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.
  • Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.

The Model Qualifications:

  • Previous front desk, reservations, and/or hospitality experience preferred.



Be Bold. Apply Now.



Like what you see? If interested, please apply now to be considered for this position.



**Radiate Hospitality is an EOE M/F/D/V**



Job Posted by ApplicantPro


  • Palo Alto, United States Radiate Hospitality, LLC Full time

    What We Look For...We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests.The Key Responsibilities:Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and...

  • Driver Concierge

    5 days ago


    Palo Alto, United States Driver Network Service Full time

    Job DescriptionJob DescriptionDescriptionDriver Network Service "(DNS)" is one of the largest providers of outsourced personnel to the automotive industry and consumer-oriented transport companies. DNS provides high quality drivers to progressive local auto dealers and manufacturers that are focused on a new level of customer experience and innovation.We...


  • Palo Alto, United States Juut Salon Spa Full time

    POSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant Manager THIS POSITION IS LOCATED IN: PALO ALTO, CALIFORNIA At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world...


  • Palo Alto, United States Juut Midwest, Inc. Full time

    POSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant Manager THIS POSITION IS LOCATED IN: PALO ALTO, CALIFORNIA At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at...


  • Palo Alto, United States Troon Golf, L.L.C. Full time

    Baylands Golf Links is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. Pay Rate: $17.80 Key Responsibilities of the Guest Services Attendant: * Provides sincere and courteous service to all...


  • Palo Alto, United States Nobu Hotel Palo Alto Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYResponsible for assisting in the direction and coordination of the Valet/Bell department to ensure seamless arrival and departure experience. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.ESSENTIAL DUTIES AND RESPONSIBILITIESMaintain and ensure...


  • Palo Alto, United States City of Palo Alto Full time

    ***: **BE A PART OF OUR JUNIOR MUSEUM TEAM!** The Guest Services Assistant, under the supervision of the Guest Services Operations Lead, is tasked with regular computer data entry and clerical duties, which include cash handling and answering phone calls. This position focuses on delivering exceptional customer service to guests and calls for someone who...

  • Guest Ambassador

    1 month ago


    Palo Alto, United States Local Kitchens Full time

    About the Role: As a Guest Ambassador at Local Kitchens, you'll play a pivotal role in ensuring memorable experiences for our Guests. Your primary responsibility will be to ensure that our Guests receive exceptional service from the moment they arrive. In addition to providing exemplary hospitality, this role promptly addresses Guest concerns and...


  • Palo Alto, California, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $19.00 USD per hourALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision tolife through our values and culture.Learn more about Target here.ALL ABOUTSMALL FORMATSWe enable a consistent experience for our guests by ensuring productis in stock,...


  • Palo Alto, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: California City: Palo Alto Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and...

  • Bellperson

    2 weeks ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWhat We Look For...Make a difference at our hotel by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated bellperson to build a bond with guests and create a unique experience that they will want to come back...

  • Bellperson

    2 weeks ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    What We Look For...Make a difference at our hotel by covering all bellperson, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated bellperson to build a bond with guests and create a unique experience that they will want to come back for.The Key...


  • Palo Alto, United States Lululemon Athletica Inc Full time

    Location: United States of America State/Province/City: California City: Palo Alto Business Unit: Store Time Type: Full-time Back Apply Share *** Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we...

  • Weekend Receptionist

    2 weeks ago


    Palo Alto, United States Life Care Full time

    Job Description Moldaw Residences is a luxury senior living community located on the Taube Koret Campus for Jewish Life in Palo Alto. We are a Continuing Care Retirement Community and Residential Care Facilities for the Elderly offering independent living, assisted living, memory support, and access to skilled nursing and rehabilitation services. When you...

  • Night Auditor

    5 days ago


    Palo Alto, United States Radiate Hospitality, LLC Full time

    Job DescriptionJob DescriptionWho We Are...Since 1973, Radiate Hospitality (formerly known as BPR Hotels) has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family-owned company, our team and hotels are a reflection of our core values: To be humble, to...

  • Night Supervisor

    4 days ago


    Palo Alto, United States Nobu Hotel Palo Alto Full time

    Greets :and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of the stay to meet the hotel’s high standard of quality. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: - Greets guests immediately with a friendly and sincere welcome, registers, and assigns rooms to guests. - Provides information to the Guest...


  • Palo Alto, United States BCForward Full time

    Job DescriptionJob DescriptionBCforward is currently seeking a highly motivated Facilities Services Associate, Palo Alto, CA opportunity.Position Title: Facilities Services AssociateLocation : Palo Alto, CAAnticipated Start Date: 06/01/2024Please note this is the target date and is subject to change. BCforward will send official notice ahead of a...


  • Palo Alto, United States Vertisystem Full time

    Job Title Hotel Front Desk AgentLocation Palo Alto, CA 94305Contract Type W2Duration 05 Months (Possibilities of extension) Description:Provide superior hotel-style customer service to visitors of the Stanford Guest House at a 24-hour front desk.Core Duties· Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages...

  • House Attendant

    1 month ago


    Palo Alto, California, United States Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel Full time

    Job SummaryVersión en español disponible a pedido.The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee...


  • Palo Alto, United States Asian Box - Palo Alto Town and Country Full time

    Job DescriptionJob DescriptionProvide friendly, responsive service to create an exceptional dining experience for all of our guests. Each front of house staff has as their primary objective to show our guests such a marvelous time, they will want to return again and again. Salary: $16.00/hr plus tips ranging from $3-$5 hourly on averageCustomer Service,...