Clinical Risk Manager

3 weeks ago

Vero Beach, United States Cleveland Clinic Full time

Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

As a Clinical Risk Manager, you will manage the organization's daily risk management program. You will assists in managing the assigned Clinical Risk Management (CRM) program on a day-to-day basis. The manager takes a lead role in the mentoring and development of new CRM team members. This role collaborates with leadership throughout the enterprise to develop and maintain an effective CCHS CRM infrastructure.

Our ideal future caregiver is someone who:

+ Has critical thinking skills with the ability to analyze and interpret information.

+ Can work in a stressful environment and take appropriate action.

+ Demonstrates a strong work ethic.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

**Responsibilities:**

+ Safety Event Reporting System (SERS) Event Management: Identifies, codes and manages event reports for assigned Institutes or Hospitals. Investigates and analyzes trending data.

+ Conducts and facilitates Root Cause Analyses (RCA); identifies root cause and causal factors of events.

+ Trends RCA themes and patterns; identifies/articulates opportunities for improvement.

+ Completes documents. Serves as mentor/preceptor for new employees.

+ Assists with coaching healthcare providers or facility leaders regarding unanticipated outcomes.

+ Openly communicates with members of the Law and Enterprise Risk and Insurance Departments on cases.

+ Follows-up with patients and families when appropriate and works proactively toward early resolution with other appropriate parties as necessary.

+ Identifies cases that may be potential claims and provides an early warning to other departments (Law, ERI) once identified.

+ Presents cases to larger groups in addition to Huddle I, Huddle II and Medical Legal Committees.

+ Serves as resource for risk related issues/information.

+ Develops, presents education session upon request or with identified need. Maintains visibility in the organization.

+ Participates in Institute/Hospital Committees representing Clinical Risk Management and leads committees or projects related to risk mitigation or improving patient safety.

+ Other duties as assigned.

**Education:**

+ Registered Nurse (BSN) or Bachelor's Degree in a health sciences discipline is required.

+ Master's or other advanced degree preferred.

Certifications:

+ Current Registered Nurse (RN) or other healthcare discipline licensure strongly preferred.

+ Current certification as Certified Professional in Healthcare Risk Management **required.**

+ Current FASHRM, DFASHRM, CPPS or CPHQ certification, or other advanced education in the field of quality strongly preferred.

Complexity of Work:

+ Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

+ Must be able to work in a stressful environment and take appropriate action.

**Work Experience:**

+ Minimum five years clinical experience **r** **equired** . Leadership experience preferred.

+ Minimum three years experience in risk management, patient safety or quality management required.

+ Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

+ Must be able to work in a stressful environment and take appropriate action and have demonstrated ability to work as a team member.

**Physical Requirements:**

+ Manual dexterity to operate office equipment.

+ Requires frequent computer entry, standing, walking and sitting.

+ Good visual acuity through normal or corrected vision.

+ Normal or corrected hearing and speech.

**Personal Protective Equipment:**

+ Follows Standard Precautions using personal protective equipment as required for procedures.

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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