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Customer service rep i
2 months ago
We're Hiring: Customer Service Representative Are you a customer service superstar with a knack for problem-solving? Do you have swift and accurate data entry skills? Have you ever wondered what it would be like to work with a Fortune 500 company? Join our dynamic team and make your impact What You'll Do:
- Be the go-to expert for retail chain accounts, independent customers, and sales consultants
- Handle product inquiries, process orders, adn solve complex issues
- Collaborate with our sales team to deliver top-notch service
- High School diploma or equivalent
- 1+ year of professional data entry experience
- Proficiency in Microsoft Office
- Stellar phone and interpersonal skills
- Experience with Salesforce and/or SAP is a major bonus
- Work in a fast-paced, rewarding environment
- Opportunities for overtime and growth
- Be a part of a team that values your input and expertise
salary: $18 - $20 per hour
shift: First
work hours: 8:50 AM - 5:20 PM
education: High School
Responsibilities
- Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing and control
- Research issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure
Skills SalesForce.com (1 year of experience is preferred) ERP (1 year of experience is required) SAP (1 year of experience is preferred) Telephone Etiquette Data Entry (1 year of experience is required) Customer support Basic Software Skills Typing Skills Customer Service Customer Relations Order Processing (1 year of experience is preferred)
Qualifications Years of experience: 1 year Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.