Customer Service Representative
4 weeks ago
Schedule: Monday - Friday 10:30 AM - 7:00 PM ET What Customer Service Operations contributes to Cardinal Health Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels. Daily Customer Contact & Communications (external/internal) Support Sales & other Support Teams Resolve Customer Complaints/Issues Case Management Promote Customer Satisfaction Team Environment Responsibilities Provide concise, quality customer service in a professional and courteous manner to both internal and external customers Field and re-direct incoming calls to the appropriate destination Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup/maintenance, company website assistance, and credit card inquiries and payments Process return authorizations and issue return labels for our customers Track and Trace customer orders to ensure delivery of products Assist our customers with web registrations and inquiries Process credit card payments for our customers Daily research and resolve customer complaints/issues assigned through Salesforce database, phone, email & website Edit customer orders as requested by our customers or sales Other responsibilities as required to promote customer satisfaction Qualifications High School diploma with 1-2 years Customer Service experience or minimum of 2-year degree, preferred Extensive phone communication experience in a customer service environment Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook What is expected of you and others at this level Acquires job skills and learns company policies and procedures to complete standard tasks Works daily on routine assignments Follows correct processes outlined in the department procedures and guidelines Work is closely managed and follows detailed instructions Seeks regular guidance and advice from supervisor Anticipated hourly range: $15.00 per hour - $18.69 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before payday with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 10/07/2024 *if interested in opportunity, please submit application as soon as possible. #J-18808-Ljbffr
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Customer Service Representative
4 weeks ago
Baltimore, United States Virginia Linen Service , Inc. Full timeJOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with a growing, successful regional family-owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be an outgoing, dependable, and highly motivated...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
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Baltimore, United States TRI-COUNTY AMBULANCE SERVICE, INC. Full timeSpecialty Building Products is a people first organization. U.S. LUMBER is an SBP Brand. You may be wondering, why should I join Specialty Building Products ? We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for...
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Customer Service Representative
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Baltimore, United States MV Transportation Full timeLocation: Customer Service Representative in Baltimore, MD at MV Transportation **Location:** **Experience:** Not Specified **Job Description** MV Transportation is seeking a **Customer Service Representative** who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software,...
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Baltimore, United States U-Haul Full timeLocation: 3926 Falls Rd, Baltimore, Maryland 21211 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
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Baltimore, United States Danfoss LLC Full time** You control your data** - Functional - Statistical - Marketing By clicking Accept, you give your consent for all these purposes. You can also choose to specify the purposes you consent to by ticking the checkbox next to the purpose and clicking Save settings. You may withdraw your consent at any time by clicking the small icon at the bottom left corner...
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Customer Service Representative
2 weeks ago
Baltimore, Maryland, United States CFG BANK Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at CFG Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Baltimore, Maryland, United States Jewishlife Full timeAbout the PositionRentals of Distinction, a company specializing in Glatt Kosher Vacation Rentals, is seeking a dedicated individual to join their team as a Customer Service Representative.Key ResponsibilitiesAnswering customer inquiries and resolving issues in a timely and professional mannerInputting customer information into the company's web-based...
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Customer Service Representative
3 days ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full time**Job Summary**We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Johns Hopkins Medicine. As a Mailroom Coordinator, you will play a critical role in ensuring the smooth operation of our mailroom and providing exceptional customer service to our internal customers.**Key Responsibilities:*** Monitor and...
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Customer Service Representative
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Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Cash Handling Specialist to join our team at Municipal Employees Credit Union of Baltimore, Inc. As a key member of our financial services team, you will be responsible for providing exceptional customer service and handling cash transactions with a high degree of accuracy and efficiency.Key...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Baltimore, Maryland, United States NextCar Rental Full time**Job Type:** Full-time**Description:**NextCar Rental is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our rental operations team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and driving sales growth.**Responsibilities:**...