Current jobs related to Assistant Event Operations Manager - Naples - Marriott International Inc

  • Event Planning and Operations Manager

    3 weeks ago

    Naples, Florida, United States Marriott International Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Event Planning and Operations Manager to join our team at Marriott International Inc. As a key member of our events team, you will be responsible for planning and executing meetings and special events that exceed our guests' expectations.Key ResponsibilitiesEvent Planning and Execution: Assist in...

  • Event Operations Coordinator

    2 weeks ago

    Naples, Florida, United States Marriott International Inc Full time

    Job SummaryAssists in planning and executing meetings and special events, ensuring seamless transitions between sales, operations, and sales teams. Collaborates with the department to implement strategies and execute events that align with the company's business objectives.Key ResponsibilitiesResearches and analyzes competitors' products, pricing, and...

  • Event and Hospitality Services Assistant Manager

    1 month ago

    Naples, United States Artis—Naples Full time

    DescriptionJob SummaryThis position will assist both Event Services and Hospitality Services as assigned, ensuring the highest level of service and guest satisfaction from initial contact to event conclusion. The role is responsible for planning and executing special events and hospitality service assignments given by the Hospitality & Events Director for...

  • Event Management Coordinator

    5 days ago

    Naples, Florida, United States Marriott Full time

    Event Management CoordinatorAs an Event Management Coordinator at Marriott, you will play a pivotal role in planning and executing meetings and special events. Your expertise will be essential in delivering exceptional experiences for our guests, while collaborating with a diverse range of clients and events.Key ResponsibilitiesAssist in managing meetings...

  • Event Operations Specialist

    1 week ago

    Naples, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Event Operations Specialist to join our team at The Ritz-Carlton Naples. As a key member of our administrative team, you will play a vital role in supporting various hotel functions, including guest services, engineering, and food and beverage operations.Key ResponsibilitiesProvide administrative...

  • Meetings and Special Events Manager

    4 weeks ago

    Naples, United States Marriott Full time

    Job Number 24151762 Job Category Event Management Location The Ritz-Carlton Naples Tiburon, 2600 Tiburon Drive, Naples, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists in planning and execution of meetings and special events. Position assists in the implementation of...

  • Meetings and Special Events Manager

    3 days ago

    Naples, United States Marriott Full time

    Job Number 24146773 Job Category Event Management Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental...

  • Event Management Specialist

    3 weeks ago

    Naples, Florida, United States Staybridge Naples Full time

    Event Management SpecialistStaybridge Naples is dedicated to providing outstanding hospitality through authentic connections. We prioritize the integrity and quality of our team, fostering an environment of compassion, respect, and innovation. As an Event Management Specialist, you will be essential in delivering top-tier administrative assistance,...

  • Senior Event Manager

    2 weeks ago

    Naples, Florida, United States Marriott International Inc Full time

    Job SummaryDirects and motivates a team while providing high-quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities, including asset protection. Provides clear and concise communications to all stakeholders involved in the success of the event. Identifies training opportunities and plans a...

  • Senior Event Manager

    3 weeks ago

    Naples, Florida, United States Marriott Full time

    Job Summary**Directs and Motivates Team**We are seeking a highly skilled and experienced Senior Event Manager to lead our banquet operations team. As a key member of our luxury hospitality team, you will be responsible for directing and motivating a team of event professionals to deliver exceptional service and exceed customer expectations.Key...

  • Meetings and Special Events Manager

    1 month ago

    Naples, United States The Ritz-Carlton Full time

    Job Number 24146773Job Category Event ManagementLocation The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in planning and execution of meetings and special events. Position assists in the implementation of departmental...

  • Meetings and Special Events Manager

    4 weeks ago

    Naples, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. CANDIDATE PROFILEEducation...

  • Meetings and Special Events Manager

    1 month ago

    Naples, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate. CANDIDATE PROFILEEducation...

  • Events Administrator

    2 months ago

    Naples, United States St Matthew's House Inc Full time

    OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged,...

  • Events Administrator

    2 months ago

    Naples, United States St. Matthews House Inc Full time

    Job DescriptionJob DescriptionDescription:OUR CORE PURPOSE:As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are...

  • Sales & Events Management Specialist

    4 weeks ago

    Naples, Florida, United States Staybridge Naples - Marco Island Full time

    Job OverviewThe Sales and Events Coordinator will deliver exceptional administrative support by conducting thorough research, preparing analytical reports, addressing guest concerns, and performing clerical tasks such as drafting correspondence for both internal and external communications. This role involves managing event functions and group reservations...

  • Senior Event Manager

    13 hours ago

    Naples, Florida, United States Marriott Full time

    Job SummaryAs a Senior Banquet Manager at The Ritz-Carlton, you will be responsible for directing and motivating a team to provide exceptional service to our guests. You will monitor and control financial and administrative responsibilities, including asset protection, and provide clear and concise communications to all stakeholders.Key...

  • Event Coordination Specialist

    4 weeks ago

    Naples, Florida, United States St. Matthews House Inc Full time

    Job OverviewOUR MISSION:As a manifestation of compassion in Southwest Florida, we are dedicated to ensuring that individuals facing hunger, homelessness, or addiction are not alone and have a clear path from crisis to contribution. Together with our partners and participants, we foster communities where individuals are progressively recognized, accepted,...

  • Event Coordination Specialist

    3 weeks ago

    Naples, Florida, United States St Matthew's House Inc Full time

    OUR CORE MISSION: As a manifestation of compassion in Southwest Florida, we are expanding our efforts to ensure that no individual facing hunger, homelessness, or addiction navigates their journey in isolation. In collaboration with our partners and participants, we foster communities where individuals are progressively recognized, embraced, challenged, and...

  • Sports Operations Manager

    2 weeks ago

    Naples, Florida, United States The Sports Facilities Companies Full time

    Job SummaryThe Sports Facilities Companies is seeking a highly motivated and experienced Sports Operations Manager to oversee the organization and execution of our sports and non-sports programs. This is a full-time position that requires a strong background in recreation, sports management, or a related field.Key ResponsibilitiesPlan, develop, and execute...

Assistant Event Operations Manager

4 months ago

Naples, United States Marriott International Inc Full time
Job Description

JOB SUMMARY

Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.

CANDIDATE PROFILE

Education and Experience

•High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.

OR

•If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.

Preferred

•Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills.

CORE WORK ACTIVITIES

Management of Event Operations associated with Banquets, Event Services

•Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.

•Leads shifts and actively participates in the servicing of events.

•Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.).

•Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies.

•Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental).

•Attends pre-event/pre-convention meetings as needed to understand group needs.

•Communicates critical information to the Banquet, Event Services and Event Technology teams.

•Conducts room function inspections prior to each event to ensure the room is set according to specifications.

•Delegates tasks to ensure room sets are "on time" and meet Event Management Standards.

•Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores.

•Maintains attendance log for Banquet, Event Service and Event Technology employees.

•Manages departmental inventories and assets including par levels and maintenance of equipment.

•Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs).

•Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits.

•Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.

•Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.)

•Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction.

•Works with Event Planning team to verify flawless delivery of events.

Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards

•Verifies knowledge and understanding of OSHA regulations are up to date.

•Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

•Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

•Participates in the development and implementation of corrective action plans.

Providing Exceptional Customer Service

•Encourages employees to provide excellent customer service within guidelines.

•Handles guest problems and complaints, seeking assistance from manager as necessary.

•Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary.

•Meets and greets guests.

•Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction.

Assisting in Human Resource Activities

•Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

•Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews.

•Supports training when appropriate.

•Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

•Schedules employees to ensure shift coverage and meet business demands and productivity goals.

The hourly pay range for this position is $26.44 to $33.65. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.