Customer Service Representative
4 weeks ago
As a Customer Service Representative at our Rochester dental branch, you will be responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency. If you’re looking for a change and to utilize your customer service skills for a longstanding company, this role could be for you Responsibilities: Administrative: Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc. Maintain accurate customer and territory records, facility records, and document all customer interaction. Monitor scheduled shipment dates to ensure timely delivery. Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies. Gain understanding of and adhere to Accounts Receivables policies and practices. Verify price and terms in accordance with standard procedures and customer profitability profiles. Multitask and work within multiple computer systems and communication platforms simultaneously. Maintain a current knowledge of company products, policies, and procedures. Manage equipment life cycle: sales quotation, order, receiving, invoicing, returns, schedule job site evaluation, resource planning, staging, inspection and inventory management. Verify orders upon receipt from the manufacturer and stage equipment for delivery to customer for installation. Procurement of all equipment orders from internal/external customers, while maintaining an optimum inventory of items and determining an ideal source and timing for purchase. Manage invoices, prepare purchase orders, maintain equipment files, process credits and returns, create finance documents and file UCC’s on some equipment. Customer Support: Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners. Provide impeccable customer service and sales support; respond to customer queries, answer questions, and solve problems in a timely fashion. Communicate any pertinent information received from customers to the outside sales representative or appropriate management. Identify customer requirements and expectations to recommend specific products and/or solutions. Job Qualifications: High School Degree, or equivalent. General computer proficiency including knowledge of MS Office. Hourly range: $18.56 - $27.31 The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills: $18.17 - $22.93. #J-18808-Ljbffr
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Customer Service Representative
3 days ago
Rochester, New Hampshire, United States Service Credit Union Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and building strong relationships with our customers.Key Responsibilities:Process...
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Customer Service Representative
2 months ago
Rochester, United States International Flavors & Fragrances Full timeCustomer Service Representative - Rochester, NY The Pharma Solutions business will be taking on its next chapter of growth as a trusted partner for the pharmaceutical industry with the announcement to sell Pharma Solutions to Roquette. This move will Customer Service, Customer Service Representative, Representative, Customer Experience, Solutions,...
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Customer Service Representative
3 months ago
Rochester, United States ADMAR Construction Equipment & Supplies Full timeTo greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service. Essential Functions: Act as the front line customer service provider a Customer Service Representative, Customer Service, Equipment Rental, Customer Experience, Representative,...
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Customer Service Representative
3 weeks ago
Rochester, United States Rochester Promotions Firm Full time $45,000 - $50,000Job DescriptionJob DescriptionWe have proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Rochester region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do: Our job is simple;...
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Customer Service Representative
4 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionWe have proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Rochester region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do: Our job is simple;...
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Customer Service Representative
2 weeks ago
Rochester, United States Rochester Promotions Firm Full time $45,000 - $50,000Job DescriptionJob DescriptionWe have proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Rochester region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do: Our job is simple;...
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Customer Service Representative
4 weeks ago
Rochester, United States Next Level Recruiting, LLC Full timeWe seek determined, self-driven individuals with a strong background in customer service, adept at crafting extraordinary customer journeys. Placing our customers at the forefront has propelled our exponential growth in the past year. We're actively scouting for a solutions-oriented Customer Service Representative to join our client’s team. The primary...
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Customer Service Representative
2 weeks ago
Rochester, New York, United States Midtown Athletic Club Full timeMidtown Athletic Club is seeking Customer Service Representatives to support our members and guests in our retail spaces. Position Overview Our Customer Service Representatives act as advisors to our clientele. Whether they are in search of the latest athletic gear or accessories, our customers appreciate knowledgeable and passionate assistance. These...
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Customer Service Representative
3 months ago
Rochester, United States Staff My Agency Full timeVan Travis - State Farm Agency, located in Rochester, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right skill set. If you...
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Customer Service Representative
4 days ago
Rochester, Michigan, United States Henderson Glass Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to...
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Customer Service Representative
4 days ago
Rochester, New York, United States Planned Parenthood of Central and Western NY Full timeJob Title: Customer Service RepresentativePlanned Parenthood of Central and Western New York (PPCWNY) is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our patients, providing exceptional service and support to ensure a positive experience.Key...
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Customer Service Representative
1 week ago
Rochester, Michigan, United States Allstate Insurance Agency - Robert Montgomery Full timeInsurance Customer Service Representative Job OpportunityWe are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Allstate Insurance Agency - Robert Montgomery.**Job Responsibilities:**Provide exceptional customer service, addressing inquiries promptly and accurately.Assist clients in understanding...
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Customer Service Representative
1 month ago
Rochester, United States Van C. Travis III - State Farm Agency Full timeJob DescriptionJob Description Van Travis - State Farm Agency, located in Rochester, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person...
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Customer Service Representative
6 days ago
Rochester, United States Van C. Travis III - State Farm Agency Full timeJob DescriptionJob Description Van Travis - State Farm Agency, located in Rochester, NY is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person...
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Customer Service Representative
4 days ago
Rochester, Indiana, United States Jeff Klinkhamer - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused professional to join our team as an Account Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing insurance products and services to our clients.Key Responsibilities:Provide prompt,...
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Customer Service Representative
4 weeks ago
Rochester, United States Rtc1 Full timeThe greatest technology is here. Where are you? Customer Service Representative SUMMARY: As a Customer Service and Sales Representative at Rochester Telephone Company, you will be the primary point of contact for customers, providing assistance, resolving inquiries, and promoting telecom products and services. Your role will involve delivering excellent...
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Customer Service Representative
4 weeks ago
Rochester, United States U-Haul Full timeCompensation Range: $14.20 to $15.62 Hourly Location: 290 Jefferson Rd, Henrietta, New York 14623 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
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Customer Service Representative
6 days ago
Rochester, New York, United States YOUNG MENS CHRISTIAN ASSOCIATION OF ROCHESTER Full timeJob SummaryThe Young Men's Christian Association of Rochester is seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members, answering questions, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
3 months ago
Rochester, United States Vireo Health LLC Full time** Vireo Health Inc.** ** Customer Service Representative** Rochester, MN 55906 Here at Vireo Health, Inc. (Vireo) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer...
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Customer Service Representative
4 days ago
Rochester, United States Kodak LTD. Full timeRole Overview The customer service representative works closely with the customer and Kodak internal partners ensuring order to cash processing expectations are met. Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service, and the credit/collections department. Processes orders, returns, credits, discrepancies and...