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Group Sales Manager

2 months ago

Miami, United States International Voyager CruiseDirect Full time
About the Company:

For over 15 years, more than 33 million visitors and over 500,000 clients have enjoyed our award-winning service here at International Voyager / CruiseDirect.com. We're proud to say that we offer responsive, hassle-free vacation planning for global travelers. We're thrilled to inspire bucket lists, family reunions, honeymoons, dream vacations and more Join our growing Inc. 5000 award-winning team, revolutionizing travel planning and online booking, and begin helping our guests build memories for a lifetime. Your dream job starts here.

About the Role:

We're currently looking for a Group Sales Manager that is people-minded and solutions focused. As a high-performing Group Sales Manager, you will assist us in meeting our group revenue growth targets by working directly with clients to plan group cruises that will range from 16 to 600 passengers and you will also manage our group space inventory. You will eventually build a team of agents to grow our group cruise business.

Responsibilities:
•Work with potential or existing group clients via inbound and outbound calls and chats
•Answer questions about group offerings or the company
•Ask questions to understand customer requirements and close sales
•Take and process orders in an accurate manner
•Go the "extra mile" to meet sales goals and facilitate future sales
•Provide unsurpassed service by understanding, anticipating and exceeding customers' expectations
•Manage our company's speculative group space

We offer health & wellness benefits, retirement plans, casual environment, free or discounted travel, and paid time off.

Requirements:
•Successful previous experience in group travel, consistently meeting or exceeding sales targets
•Committed to continuous education through workshops, seminars and conferences
•Proven ability to drive the sales process from plan to close
•Strong business sense and industry expertise
•Excellent communication and interpersonal skills
•Cool-tempered and able to handle rejection
•Prior Cruise Travel Industry Experience

Rewards:
•Competitive salary commensurate with experience
•Health and wellness benefits
•Retirement plans
•Casual environment
•Paid time off
•Free or discounted travel