Intern- Customer Success

1 month ago


Bristol, United States Dunmore Full time
Intern- Customer Success #DI-1338 Bristol, Pennsylvania Apply for this job now Job Description

About Dunmore International Corp:

Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries and constructions, and significant experience in handling foils, plastics and fabrics. As a trusted Industry partner for over 50 years, Dunmore collaborates with customers in high growth markets to design, develop and manufacture a range of highly engineered value-added product solutions. Dunmore clients include several Fortune 500 companies across 25+ countries and is a Gold Level Supplier to one of the world's largest aircraft manufacturers. Dunmore's mission is to delight its customers through technical innovation, high levels of service and open collaboration to solve difficult application problems.

Summary

Dunmore is looking for a proactive and detail-oriented Customer Success Intern to join our team. This internship is ideal for students majoring in Business Administration or Logistics who are interested in gaining practical experience in customer success and operational support. The intern will work on key projects involving data management, customer outreach, and order entry to support our customer success efforts.

Essential Duties and Responsibilities

  • Assist in transferring customer quotes and related information from SharePoint to a new database.
  • Ensure accuracy and completeness of data during the migration process to maintain data integrity.
  • Reach out to customers to verify and update contact information.
  • Help clean up contact lists and encourage customers to "opt in" for marketing materials, contributing to the development of a comprehensive marketing list.
  • Assist with order entry tasks, including data entry, order verification, and tracking.
  • Provide support to the team in managing and processing customer orders as needed.
  • Participate in team meetings and workshops to gain insights into plant operations and industry best practices.
  • Travel and connect with interns from across the company at the Steel Partners intern summit.
  • Other Duties as needed or required
Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skill, and Abilities:

  • Strong attention to detail and accuracy in data management.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to handle multiple tasks and prioritize effectively.
  • Basic understanding of customer success principles and operational support.

Education and Experience

  • Currently pursuing a degree in Business Administration, Logistics, or a related field.
  • Experience with data management systems or CRM platforms is a plus.
  • Familiarity with SharePoint or other database management tools.
  • Previous experience in customer service or logistics is a plus.

Physical Demands - OFFICE / TRAVEL

  • Standing/Sitting 30/70%
  • Walking/Bending/Stooping 20%
  • Lifting Requirements: 25 pounds
  • Travel by air, rail, auto (5% of time)
  • Work in manufacturing area, QA lab and office areas
  • Exposures - Odors, Fumes, Noise, Chemicals, Temperature, Vision strain, Moving parts.

Dunmore International Corp. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dunmore makes hiring decisions based solely on qualifications, merit, business needs at the time.

Salary Range TBD

  • Bristol, United States Dunmore Full time

    About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries...


  • Bristol, Pennsylvania, United States VADILAL USA Full time

    Job DescriptionWe are seeking an experienced International Trade and Logistics Manager to join our team at VADILAL USA.About the RoleThis is a highly skilled position that requires strong knowledge of international trade regulations, customs procedures, and shipping documentation. The ideal candidate will have a bachelor's degree in Logistics, Supply Chain...

  • Intern

    4 weeks ago


    Bristol, United States Dunmore Full time

    Back Intern- Governance #DI-1324 Bristol, Pennsylvania Apply Apply for this job now! Apply Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. ...


  • Bristol, United States 1SEO Digital Agency Full time

    CLIENT SUCCESS COORDINATOR About our firm:1SEO Digital Agency is a private-equity backed digital marketing company located 30 minutes north of Philadelphia. Our “mission” is to enable high quality local service providers to make effective connections with qualified customers located within 25 miles of their office. We are converting a legacy digital...


  • Bristol, New Hampshire, United States Dead River Company Full time

    Company Overview">At Dead River Company, we strive to deliver exceptional service and energy solutions to customers across Northern New England. Our commitment to integrity, caring, and excellence drives our success as a leading heating fuel distributor.Salary and BenefitsWe offer highly competitive compensation and industry-leading benefits, including paid...

  • Intern- Supply Chain

    3 weeks ago


    Bristol, United States Dunmore Full time

    About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries...

  • Intern- Research

    2 months ago


    Bristol, United States Dunmore Full time

    About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries...


  • Bristol, Connecticut, United States AT&T Full time

    About the JobWe are seeking a talented and motivated individual to join our team as a Retail Sales Consultant. In this role, you will be responsible for building strong relationships with customers, identifying their needs, and providing personalized solutions.Salary and CommissionOur Retail Sales Consultants earn between $15.53 - $17.31 per hour plus up to...


  • Bristol, United States Dunmore Full time

    Intern - Quality Assurance DI-1330 Bristol, Pennsylvania Apply for this job now Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep...

  • Intern- Supply Chain

    2 weeks ago


    Bristol, United States Dunmore Full time

    Back Intern- Supply Chain #DI-1361 Bristol, Pennsylvania, United States Apply Apply for this job now! Apply Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging...

  • Intern- Supply Chain

    3 weeks ago


    Bristol, United States Dunmore Full time

    Intern- Supply Chain #DI-1361 Bristol, Pennsylvania Apply for this job now! Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep...


  • Bristol, United States Dunmore Full time

    Intern - Quality Assurance #DI-1330 Bristol, Pennsylvania Apply for this job now! Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep...


  • Bristol, United States Dunmore Full time

    Back Intern - Quality Assurance #DI-1330 Bristol, Pennsylvania, United States Apply Apply for this job now! Apply Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics,...


  • Bristol, United States Dunmore Full time

    Intern - Quality Assurance #DI-1330 Bristol, Pennsylvania Apply for this job now! Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep...


  • Bristol, United States Dunmore Full time

    Back Intern - Quality Assurance #DI-1330 Bristol, Pennsylvania, United States Apply Apply for this job now! Apply Job Description About Dunmore International Corp: Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics,...


  • Bristol, Rhode Island, United States Baycoast Bank Full time

    About the RoleWe are seeking an experienced professional to join our team as a Customer Experience Lead at BayCoast Bank. The successful candidate will be responsible for leading customer-facing branch operations, providing exceptional service, and driving business growth in a community-based setting. This role demands excellent communication and...


  • Bristol, Tennessee, United States Chick-fil-A at the Pinnacle Full time

    Job Title: Customer Service AmbassadorAbout the Role:In this role as a Customer Service Ambassador, you will be the face of Chick-fil-A at the Pinnacle. Your primary responsibility is to provide exceptional customer service and ensure a positive experience for every guest who walks through our doors. You will work closely with your team to maintain a clean...


  • Bristol, Tennessee, United States Teleperformance USA Full time

    Opportunity OverviewWe are seeking a skilled Customer Service Representative to join our team at Teleperformance USA in Bristol, TN. As a key member of our customer experience team, you will be responsible for providing top-notch support to customers via phone, email, and instant messaging.About the RoleThis role is perfect for individuals who enjoy working...


  • Bristol, Rhode Island, United States Dollar Tree Full time

    Dollar Tree is looking for a talented and results-driven individual to fill the position of Cashier and Customer Service Specialist. As a key member of our sales floor team, you'll be responsible for handling sales transactions, maintaining cash security, and providing top-notch customer service.In this role, you'll have the opportunity to work closely with...


  • Bristol, Tennessee, United States GPM Investments Full time

    At GPM Investments, we're looking for a Customer Service Manager to join our team as an Assistant Manager at Dunkin' Donuts. This role offers an exciting opportunity to develop your leadership skills in a fast-paced, customer-focused environment.Salary and BenefitsWe offer a competitive salary of $15.50 per hour, with opportunities for career growth and...