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Sr. Fraud Business Intelligence Analyst

2 months ago

Mt Laurel, United States TD Full time

TD Description

Our Values At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.

Making Your Well-being a Priority A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

How We Work At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.

Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Department Overview The Fraud Business Strategy Specialist is responsible for creating reports and dashboards for our various different partners across the US Fraud division while using various tools such as: SAS, Tableau, SQL, and Python to support to all of our different lines of products. The Fraud Business Strategy Specialist will be responsible of creating ETL process as well as dashboards and reporting using Tableau and will be writing high quality SQL and SAS codes to retrieve and analyze data from different database tables. The Fraud Business Strategy Specialist will also be developing queries and visualization for ad-hoc request and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting. The Fraud Business Strategy Specialist will provide leadership and business analysis support as needed.

Job Description The Fraud Business Strategy Specialist will manage a portfolio of one or more fraud supported business lines while generating multifaceted insights, understanding and enacting strategic direction. The Specialist will be accountable for hands on delivery of objectives, projects, process changes, reporting/forecasts, and business partnership meetings.

Job Requirements Oversight of fraud attacks and trends impacting identified area Partners with senior leadership to implement countermeasures in accordance with strategic goals Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises Implements procedure and project changes Adheres to Change Management protocols Leverages business level reporting to identify fraud trends and provide insight based on area of oversight Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines Provides monthly business partner loss/operational performance updates and participate in review sessions May be responsible for the day to day management of Fraud vendors When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier

Qualifications Bachelor's degree in a related discipline 3-5 years of work experience in a related capacity Experience in fraud management preferred Proficient with Microsoft Office applications; Advanced Excel preferred Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required Skilled in managing budgets, P&L and resource allocation Ability to handle confidential information with discretion

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Accommodation If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you #J-18808-Ljbffr