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Fraud Investigation Specialist

2 months ago

Laurel, Montana, United States TD Bank Group Full time
Work Location:
United States of America

Hours:
40

Compensation Details:
$58,760 - $93,600 USD

TD is dedicated to ensuring fair and equitable compensation for all employees. The salary range provided for this position considers various factors influencing compensation decisions. The actual base pay offered may differ based on the candidate's skills, experience, job-related knowledge, certifications, geographic location, and specific business needs. At TD, we prioritize career development, making it uncommon for individuals to be hired at or near the top of the salary range for their role.

As a candidate, you are encouraged to engage in discussions regarding compensation with your recruiter, who can provide more specific information about this role.

Department:
Financial Crimes & Fraud Management
Job Overview:

The Fraud Investigation Specialist is tasked with conducting preliminary and/or less complex inquiries into both internal and external fraudulent activities and taking appropriate actions based on findings.

Responsibilities:
  • Operates independently while receiving guidance from senior staff to investigate instances of fraud.
  • May represent the organization in court proceedings and other banking events requiring security presence.
  • Assists in the management of court orders (subpoenas) linked to criminal and civil cases.
  • Initiates investigations and responds to urgent situations such as robberies, burglaries, and bomb threats.
  • Collaborates with law enforcement agencies on bank robbery investigations.
  • May look into misuse of authority, forced balancing, and other potential legal violations.
  • May prepare and present training on fraud detection and loss prevention to bank employees or other agencies as directed by management.
Qualifications:
  • Work experience equivalent to a Bachelor's degree.
  • Minimum of 3 years of relevant experience required.
  • Proficient in MS applications and various databases, with a quick ability to learn new software.
  • Strong verbal and written communication skills.
  • Effective analytical skills and independent decision-making abilities.
  • Ability to work autonomously with minimal supervision.
  • Capable of resolving issues with customers, vendors, law enforcement, suspects, and legal representatives.
  • Willingness to travel as needed within the company's operational area.
  • Must uphold confidentiality at all times.
About TD:
TD is among the leading global financial institutions and ranks as the fifth largest bank in North America by number of branches. Each day, we provide exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and globally. Our team of over 95,000 TD colleagues contributes their skills, talent, and creativity to serve our customers and support the economies we operate in. We are driven by our vision to be the Better Bank and our mission to enhance the lives of our customers, communities, and colleagues.

TD is committed to being a leader in customer experience, believing that all employees, regardless of their role, are customer-facing. As we expand our business and execute our strategy, we are innovating to improve customer experiences and develop capabilities that will shape the future of banking. Whether you are an experienced banking professional or just beginning your career in financial services, we can help you achieve your potential. Through regular leadership and development discussions, mentorship, and training programs, we are here to support your career aspirations.

Our Total Rewards Package

Our Total Rewards package reflects our investment in our employees to help them and their families reach their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards through participation in an incentive plan) along with key plans such as health and wellness benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development opportunities, and recognition programs.

Additional Information:
We are pleased that you are considering a career with TD. Through ongoing development discussions, training programs, and a competitive benefits package, we are committed to providing the support our employees need to thrive both professionally and personally.

Employee Development
If you are interested in a specific career path or wish to develop certain skills, we are here to assist you. You will have regular career, development, and performance discussions with your manager, along with access to an online learning platform and various mentoring programs to help you unlock future opportunities. Whether you are passionate about customer service or aspire to mentor and inspire your colleagues, there are numerous career paths within TD, and we are dedicated to helping you identify opportunities that align with your goals.

Training & Onboarding
We will provide comprehensive training and onboarding sessions to ensure you have the resources needed to excel in your new role.

Interview Process
We will contact candidates of interest to arrange interviews. We strive to communicate outcomes to all applicants via email or phone.

Accommodation
If you are an applicant with a disability and require accommodations to complete the application process, please reach out to the appropriate accommodations program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.