Guest Services

1 week ago


Houston, United States Meow Wolf Full time

Privacy Notice for California Applicants and Employees

Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Meow Wolf opens portals of possibility. Come as you are

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

  • Collaborative Creativity: We believe the act of creating together amplifies possibilities.

  • Provocative Playfulness:We celebrate the unexpected because it is the doorway to discovery.

  • Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

  • Authentic Compassion:We are "kind punks" - supportive to each other and standing up for what we believe in.

  • Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

***All non-tipped hourly positions starting at a minimum of $18/hr***

Candidates must be 18 or older to apply

Looking to embark on an awe-inspiring adventure with Meow Wolf?

Meow Wolf is a social impact art project that fuels a business, and a business that fuels a social impact art project. Our team is made up of passionate individuals who believe in inspiring creativity and transforming the world around us. We're more than just a business - we're shaking up the world of immersive experiences As we expand to Houston, we're looking for enthusiastic individuals to join our dynamic and inclusive team From Guest Services. Retail, Food & Beverage, Bartenders, Cooks and Security Associates, we've got multiple opportunities for you to jump on board and make your mark. Choose the role that speaks to you and join us in creating an exhibition that anchors deep, radical collaboration with local artists and communities.

Apply now to be one of the first to walk through the Portals and introduce Houston to Meow Wolf - and Meow Wolf to Houston

Guest Services Associate

Often serving as the first point of contact, the Guest Services Associate is responsible for welcoming our guests to our mind-bending art experience and providing engaged interactions throughout their visit. They actively encourage all guests to immerse themselves in Meow Wolf's explorable interactive storylines, while fulfilling other key operational duties and tasks to ensure each guest receives a beyond-exceptional experience while visiting our exhibitions. The Guest Services Associate champions weirdness, radical inclusion, and the power of creativity to change the world.

Guest Services Associate Job Description

Retail Associate

The Retail Sales Associate's primary goal is to assist visitors and customers of Meow Wolf's gift shop and provide an excellent level of customer service. Meow Wolf's Retail Sales Associate also helps keep the gift shop clean, restocks items, and organizes storage areas, as well as assisting the gift shop team with special tasks that include data entry, compiling gift shop items for giveaways, and conducting inventory counts. The Retail Sales Associate will also need to maintain an in-depth knowledge of a wide variety of items being sold in the gift shop.

Retail Associate Job Description

Food & Beverage Team Member

The Food & Beverage Team Member champions weirdness, radical inclusion, and the power of creativity to change the world. Reporting to the Food & Beverage Manager, this position creates an otherworldly guest experience for all guests who visit. This position will operate in multiple capacities, including food running, bussing of tables, and processing of dishes. Food & Beverage Team Members will have expansive knowledge of our products, prepare and serve menu offerings. They also elevate the narrative within our story world by executing job duties with a performative and creative flair

Food & Beverage Team Member Job Description

Bartender

As an ambassador of the Meow Wolf multiverse, Bartenders champion weirdness, radical inclusion, and the power of creativity to change the world. Reporting to the Food & Beverage Manager, the Bartender promotes a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential drinks. These Bartenders prepare a variety of beverages, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Bartenders to elevate the narrative within our story world by executing their job duties with a performative and creative flair.

Bartender Job Description

Cook:

As ambassadors of the Meow Wolf multiverse, our Cooks champion weirdness, radical inclusion, and the power of creativity to change the world. Reporting to the Food & Beverage Manager, the Cook promotes a continuation of the Meow Wolf experience that transports guests through our menu of experiential culinary offerings. Our cooks prepare a variety of menu items, interact with Food & Beverage Team Members, and assess guest needs and preferences to make menu recommendations.

Cook Job Description

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

  • Medical Insurance options: PPO & HSA

  • Dental & Vision Insurance

  • 401k Retirement Plan

  • Company Paid Life Insurance Policy & Long-Term Disability Coverage

  • Voluntary Short-term Disability & Critical Illness Policies

  • Company Paid Employee Assistance Program

  • Paid Parental Leave for 12 weeks

  • Discount off Meow Wolf Gift Shop Merch

  • Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.



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