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Patient Financial Counselor-Insurance Verifier
2 months ago
The Patient Financial Counselor will offer assistance to patients regarding medical bills. Will communicate with Insurance companies to verify insurance coverage.
Days for this position are Monday - Friday.
Job duties include:
Communicating with patients and insurance companies on the phone
Appropriately documenting and reporting payment information
Educating patients about payment options and financial assistance
Negotiating and strategizing patient payment arrangements
Updating patient accounts and balances
Reviewing and processing patient and insurance company forms
Obtain authorizations
Required Skills:
High school diploma or equivalent
One year previous experience, or hospital/clerical experience
Basic Microsoft product knowledge (including Excel and Word)
Must possess excellent customer service skills
Must possess adequate math and computer skills
Previous financial counseling experience preferred
Previous benefits verification experience preferred
Knowledge of Medical Insurance Benefits
Prior Business Office experience preferred
ICD10 and CPT knowledge is preferred
Experience in collections preferred
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