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Level I Deskside Support Technician

4 months ago

Vernon, United States Computer Task Group Full time

Description:

CTG is seeking to fill a Level I Deskside Support Technician opening for our client in Vernon, TX.

Duties:

  • Deploys new computer assets, installs applications as needed and performs initial startup activities.
  • Works with and updates Vendor Team Lead with written reports and documentation as needed.
  • Escalates all issues to the Vendor Team Lead, Project Coordinator/Project Manager and/or reports them into NOMAD.
  • Where applicable documents all issues and remedies of those issues in NOMAD.
  • Duties may include, unboxing new equipment, removal of all packing material and breakdown of boxes for recycling, imaging, prepping, and installing new equipment in accordance with the most current client instructions, uninstall old equipment according to deployment plans.

Skills:

  • Must have at least 2 years of deployment experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com. Kindly forward this to any other interested parties. Thank you

About Us:

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.