Product Specialist

5 days ago

South Hadley, United States EIS Wire & Cable Full time

As a Product Specialist the successful candidate will be creating new and maintaining existing products to individual customer specification. They will also effectively interface with the customer service team, customers, product testing agencies, purchasing, quality and production teams to best satisfy customer needs. Establish and develop relationships with customers. Develop new products based on sales/marketing information and industrial certifications.

About us:

EIS Wire and Cable's long history of engineering expertise and manufacturing excellence has resulted in strong and lasting business relationships with customers in a wide range of diverse industries. Today, EIS Wire and Cable Inc. operates a modern 125,000 sq. ft. facility based in Western Massachusetts and specializes in manufacturing a wide range of custom design and standard construction products-from single conductor hook-up wire to complex multi conductor composite cables.

Essential Functions Including, but not limited to,

  • Provide EIS Sales with Cost Estimates on customer RFQ's on products and work with customers to ensure they receive the best product for their needs
  • Writing specifications (BOMs and Routings), design for manufacturing
  • Maintain ERP and design files daily
  • Maintain and adjust materials and work center costs as needed
  • Create customer specifications for new products
  • Communication with customers on product design & capability
  • Maintain customer cross references and drawings
  • Interacting with UL, CSA, MSHA on new and current approvals and develop in-depth knowledge of UL, CSA and MSHA
  • Communicate with suppliers on material capabilities
  • Design and test/troubleshoot new product lines
  • Control of Engineering Change Notice process
  • Develop and Improve processes throughout the plant
  • Work Closely with Cost Accounting & IT
  • ECN Processing
  • Travel may be required
  • Other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The performance of this position will require exposure to the manufacturing areas, which does require the use of personal protective equipment including safety glasses with side shields, steel toe shoes, and mandatory hearing protection.

Position Type/Expected Hours of Work This is a full-time position. Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel Anticipated travel requirements are

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