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Open Enrollment Specialist
1 month ago
Description:
Provide education to employees about employer-sponsored benefit programs by conducting open enrollment presentations, webcasts, Q&A sessions, and recorded training sessions for MMA clients.
Essential Duties & Responsibilities
Work with all internal teams within Barney and Barney Employee Health & Benefits division to prepare for and conduct benefit open enrollment meetings.
Continuously maintain subject matter expertise in all lines of employer-sponsored healthcare benefits and adapt presentation style to different employer groups and meeting sizes.
Act as WebEx super user for open enrollment meetings conducted online.
Record presentations for remote employees and new hires.
Assist with coordination and preparation of open enrollment materials in cooperation with internal teams.
Maintain a complicated open enrollment calendar and schedule.
Coordinate with carrier representatives all activity for open enrollment meetings.
Provide feedback to teams on open enrollment activities and client requests expressed during open enrollment meetings.
Travel locally and out of town or state as needed for open enrollment meetings.
Attend internal meetings upon request.
Prepare files and other records needed for MMA.
Keep abreast of the marketplace.
Maintain the professional standards established by MMA when working with clients.
Share information with others to create a good network of information to improve open enrollment processes.
All other duties as assigned.
Education and/or Experience
Successful candidates will be service-oriented individuals with high personal standards and a hands-on work style. This position requires an individual comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions. A successful candidate must be a self-starter, able to work independently, and be highly organized. This position interacts with and provides service to a large group of internal associates and has high levels of contact with external vendors. The Open Enrollment Specialist must be positive, approachable, and work effectively with diverse personalities. In addition, the following is required unless otherwise noted:
Requires a college degree and/or a minimum of 2-3 years of public speaking/training experience – Employee Health & Benefits background preferred.
Excellent communication skills, both verbal and written, with the ability to conduct oral presentations.
Above-average analyzing, problem-solving, and planning techniques are essential.
Dependability and excellent team player qualities.
Maintain a valid, unrestricted California Life & Disability License.
Ability to utilize computer and database equipment.
Must be proficient in Microsoft Office applications.
Proven ability to effectively conduct presentations.
Must be flexible and have good organization skills.
Must have follow-through and follow-up skills.
Maintain a valid California driver’s license and have reliable transportation.
Work Environment & Physical Demands
Ability to operate standard office equipment; telephone, copier, personal computer.
Ability to sit in a stationary position for extended periods in the office and driving to client meetings.
Longevity in speaking, standing, or sitting to deliver presentations is required.
Extended work hours (10 – 12 hrs/day) required on occasion.
Daily travel is required, usually consisting of client site visits throughout San Diego and surrounding counties. In addition, during periods of heavy renewals, up to 2-4 overnight trips/month covering areas in and out of state are required.
The applicable base salary range for this role is $56,400 to $120,500. The base pay offered will be determined based on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We offer a competitive total rewards package including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs as well as employee assistance programs.
We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:
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