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Open Enrollment Specialist

1 month ago


San Antonio, United States TEKsystems Full time

*Description:*

Customer Service Representatives are the first responders to customer requests received over the phone for benefits questions.

Taking care of customers: having conversations that determine their needs and appropriate benefits support based on a wide array of industry leading solutions in health and wealth

*Pay; *

16.50

*Training: *

Monday to Friday

6:30am Cst - 3pm Cst

*Shift: *

Monday to Friday

8 hour shift between 6:30am Cst - 9pm Cst

*Top Skills:*

customer service,

call center

open enrollment

*Additional Skills & Qualifications:*

3 + years customer service and/or benefit related experience preferred

1+ years remote call center experience

Ability to use multiple screens and programs

Communication written and verbal

Procedure documentation

Sense of urgency

Problem solving

High School degree required

*Experience Level:*

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.