Front Desk Coordinator with Occasional MA Duties

2 months ago

Ontario, United States Sono Bello Full time

** Front Desk Coordinator with Occasional MA Duties**

**Job Category****:** Licensed Medical **Requisition Number****:** FRONT003185 Showing 1 location **Job Details**

**Description**

A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. Sono Bello is a fast-paced small surgery center and we provide our team members advantages that most other medical facilities dont:

* No work on Holidays or night shifts so you can have a normal/regular life balance

* Work in an environment where our patients are excited about improving their lives

* Competitive pay and benefits.

**Key Responsibilities:**

**Front Desk Coordinator Responsibilities (90% of your time):**

* Customer Service/Administration

* Greet all patients, and offer beverage

* Check patients in and make sure schedule reflects appointment status

* Check patients out and schedule next appointment

* Maintain accountability for the schedule book

* Introduce visitors to the appropriate personnel that will assist with their concerns

* Conduct confirmation calls for appointments

* Pull next days patient charts and organize per scheduled appointment time

* Prepare new patient charts

* Maintain inventory of all front office supplies

* Check email and forward to the appropriate staff member

* Organize and maintain file system

* Keep Font Desk and Lobby area clean

* Billing

* Process payments

* Print daily close out reports on scheduling system and review for accuracy.

* Fill deposit slips for all received cash and checks

**Occasional Medical Assisting Duties (10% of your time):**

* Schedule post op appointments

* Responsible for the timely retrieval of individual records upon request.

* Monitors the collection, processing, maintenance, storage, and appropriate access to and usage of patient and clinical records.

* Assists as required with pre-operative and post-operative visits.

* Ensures all pre-operative preparations are met and procedure room is prepared (i.e. proper operating room attire, comfortable room temperature and climate, fluids and blanket temperature).

* Cleaning and sterilizing operating room and instruments after a procedure and disposing of contaminated materials in a timely manner.

* Correctly prepares instruments, equipment and operating room needed for surgical procedures.

* Assisting, if needed with application of proper post-procedure dressings and garments to patients with patient comfort in mind.

* Assist other staff in performance of their duties.

* Acts with integrity to maintain patient confidentiality and ensure HIPPA compliance at all times while maintaining PHI Disclosure records.

* Strives to assist clinic in meeting Key Performance Indicators for operational as well as sales targets and actively partners with team to help clinic achieve overall goals.

* May explain treatment procedures, medications and physician's instructions to patients and caregiver(s) following established standards.

* Supports the maintenance of appropriate medical supply levels.

**Physical Demands:**

* Use of the telephone, computer and other related instruments or devices while communicating with patients, caregivers, physicians and staff

* Vision and hearing acuity

* Standing and walking for periods of time - **this is very fast paced center**

* Ability to lift up to 25 pounds

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions*.

**Key Skills/Qualifications:**

* Must maintain BLS certification.

* Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

* Ability to write reports and correspondence.

* Ability to problem solve and clarify necessary steps of logic and reasoning in a professional manner.

* Must be familiar with MS Office, including Excel.

* Ability to add, subtract, multiply and divide.

* Able to demonstrate knowledge of surgical and medical instruments including but not limited to: OR table, lights, all suctioning devices and tubing, irrigation, laser, O2 tanks and Banyan Stat Kit/AED.

**Education:**

* Successful completion of a Medical Assistant program from an accredited institution and meet state requirements.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

**Required**

MA Diploma

**Preferred**

Adv. Cardo Life Support

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