Front Desk/Customer Service Representative

1 week ago

Ontario, United States Amrep Manufacturing Company, LLC Full time
Job DescriptionJob Description

Pay range: $21.00-$23.00 based on experience.

Job Summary:

We are currently seeking a highly motivated and organized Front Desk Representative to join our team. The ideal candidate will be the first point of contact for the company, responsible for greeting clients, answering calls, and performing a variety of administrative tasks. Excellent communication and customer service skills are essential, as well as the ability to multitask in a fast-paced environment.

Essential Duties and Responsibilities:

  • Open and close the office during normal business hours
  • Answer and transfer calls through a multi-line phone system in a polite and friendly manner
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Scan, sort and file documents
  • Keep detailed and accurate records of visitor requests and of calls received
  • Receive deliveries; sort and distribute incoming mail
  • Take inventory of supplies, order common items and restock as needed
  • Maintain the general office filing system
  • Occasionally will need to pull order from warehouse
  • Other duties as assigned

Education and/or Work Experience Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Excellent written and verbal communication skills
  • Customer service oriented
  • Knowledge of office management
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (Outlook, Team, Word, Excel)
  • Ability to multi-task, take initiative and anticipate needs of others
  • Good organizational skills
  • Problem-solving skills
  • Familiarity with office machines (e.g. fax, printer etc.)
  • High School diploma; additional qualifications will be a plus

Physical and Work Environment Requirements:

While performing duties, must be able to sit, stand, talk, hear, climb, or balance, stoop, kneel, crouch or crawl. Must frequently lift and or move up to ten pounds.

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
Medical Plans
• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSA’s)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance
▪ Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal/Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.

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