Customer Service Representative
3 weeks ago
Customer Service Representative (CSR) Inland Signs Incorporation Inland Signs Incorporation welcomes team members who are driven, have high standards, and conduct business with highest level of ethics. Inland Signs Inc. has set a high standard in the sign industry as a full-service manufacturer, project designer, and in installation of custom signs. Our business has been a leader in the sign industry for over two decades and manufactures any sign system needed to meet all client requirements. Inland Signs Inc. maintains its reputation of integrity, quality, competitive pricing, value engineering and on time delivery. Company Profile Company Name: Inland Signs Incorporation Industry: Electronic Sign Manufacturing Number of Employees: 25+ Job Overview Title: Customer Service Representative Job Family : Sales / Marketing Reports to: Sales & Finance Manager Compensation: $30k-$45k Works with: All levels of leadership, employees and customers Location : Ontario, CA Type: Full-Time Job Summary Customer Service Representative The Customer Service Representative (CSR) is responsible for providing tasks and activities for our company in order to service the new and existing customer accounts. Our CSR will be responsible for performing administrative duties such as invoice tracking, customer billing, customer service, taking new customer calls/orders, filing and customer email correspondence. The CSR will also be responsible in conveying accurate delivery schedules to our customers per the production control schedule. The CSR will coordinate permit applications for key accounts and escalate any issues impacting delivery. The CSR will also be responsible for other project coordination tasks & activities as assigned by management. Primary Responsibilities Contribute to team efforts by directing new incoming business to the sales team while minimizing lost sales by assisting ideas in order to increase overall customer satisfaction Collect, analyze, and solve customer inquiries and feedback pertaining estimate prices, service/delivery questions, and other customer escalations Accurately enter new customer quotes and orders into Oracle while collecting all necessary documentation from clients for permit processing Review new and existing customers accounts and update information in the Oracle CRM while encouraging customers to leave reviews on marketing platforms Follow up with clients on job status, production timelines, and installation dates Develop job completion package, including but not limited to: completion photos, accounts receivable collection against approved credit terms, and provide customer with city issued permits for signage. Work with city planners and engineers on issuing and collecting permits for customer signage and custom fabrication projects Actively grow and develop new strategic customer accounts in order to achieve profitable sales growth Develop and maintain thorough understanding of Inland Sign Inc. product and pricing structure in order to create estimates, artwork, and drive sales Manage assigned company generated sales leads to closure by answering product, price, and schedule questions from client Technical ability to interoperate blueprints and responsible for collecting all necessary documentation from clients for job folder and permit processing Ability to achieve sales goals and drive results Maintains good communication with production control and outside sales team Communicates and supports Company policies, goals and initiatives to department Actively participates in Lean and 5S initiatives Maintains the highest ethical standards Performs other duties as required Basic Qualifications High School Diploma or GED Required Minimum of two years of customer service – Sign Industry experience preferred Demonstrated leadership skills and abilities Must have the ability to formulate solutions and resolve issues in timely manner Excellent communication skills with the ability to write and deliver effective group presentations Basic knowledge of Microsoft Office (Excel, Word & Power Point) Excellent customer services skills and able to build effective cross-functional partnerships Must be well organized, detail oriented and have the ability to multi-task Ability to implement creative ideas for continuous improvement Must be able to travel 20% of the time locally for city permit applications Preferred Qualifications Sign industry experience is highly preferred Ability to interpret sign drawings / prints is a plus Bilingual (Spanish / English) is a plus Competencies Demonstrate ability in the Inland Signs Inc. competencies: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action oriented, composure and values diversity Ability to respond to common inquiries or complaints from customers Equal Opportunity Employer M/F/Disability/Protected Vet. #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Ontario, United States Fadeaway Marketing Full time $35,000 - $45,000Job DescriptionJob DescriptionFadeaway Marketing is the engine room for success! Our Customer Service Representative team helps us drive sales and create the perfect customer experience. We go above and beyond for our customers, which makes us stand out above the rest. Our Customer Service Representative team members are self-motivated and energized by the...
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Customer Service Representative
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Ontario, United States Neighborly Full timeDo you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who...
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Customer Service Representative
1 day ago
Ontario, California, United States UniFirst Full time**About UniFirst**UniFirst Corporation is a leading provider of uniform and facility services products. With a strong history of promoting from within, we offer opportunities for growth and development in a dynamic and supportive environment.**Job Summary**We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service...
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Customer Service Representative
2 weeks ago
Ontario, United States Prime Healthcare Full timePrime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 45 hospitals and has more than 300 outpatient locations in 14 states providing more than 2.6 million patient visits annually. It is one Customer Service Representative, Customer Service, Healthcare, Representative, Retail
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Customer Service Representative
3 weeks ago
Ontario, United States Best Pack Full timeAs a Customer Service Representative with BPX Solutions you will act as a liaison, provide product/services information, answer questions, process orders, and resolve any customer needs with accuracy and efficiency. Responsibilities: Managelargeamounts of incoming phone calls and emails. Generate and follow up on sales leads. Build sustainable...
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Customer Service Representative
3 weeks ago
Ontario, United States DXP Enterprises Full timeDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit....
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Customer Service Representative
3 months ago
Ontario, United States BestPack Full timeJob DescriptionJob DescriptionAs a Customer Service Representative with BPX Solutions you will act as a liaison, provide product/services information, answer questions, process orders, and resolve any customer needs with accuracy and efficiency.Responsibilities:Manage large amounts of incoming phone calls and emails.Generate and follow up on sales...
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Customer Service Representative Channel
2 weeks ago
Ontario, United States Masco Full timeWe are hiring for the Customer Service Representative Channel (contractor) role. Primary Responsibilities & Duties:Inbound Calls and Email Requests. Initial point of contact for channel related inquiries and action pertaining to all Masco Canada pr Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Email
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Customer Service Representative
3 months ago
Ontario, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 831 E Holt Bl, Ontario, California 91761 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...
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Customer Service Representative
2 months ago
Ontario, United States Uline Full timeCustomer Service Representative Pay from $22 to $26 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating...
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Customer Service Representative
1 day ago
Ontario, California, United States GEODIS Group Full timeJob SummaryThe Senior Customer Service Representative is a key member of the GEODIS Group team, responsible for delivering exceptional customer experiences through prompt, courteous, and effective service.Key ResponsibilitiesRespond to customer inquiries, process orders, and resolve complaints in a timely and professional manner.Monitor service calls to...
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Customer Service Representative
3 weeks ago
Ontario, United States Maury Microwave Corporation Full time $28 - $33Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeFLSA Status: Non-ExemptDepartment: Sales Reports to: Vice President, Quality, Service, and Compliance Brief Summary of Position:The Customer Service Representative will be responsible for making the Maury Microwave experience easy for our valuable customers by anticipating their needs...
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Customer Service Representative
3 months ago
Ontario, United States BestPack Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompany partiesDental insuranceFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance As a Customer Service Representative with BPX Solutions you will act as a liaison, provide product/services information,...
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Customer Service Representative
3 weeks ago
Ontario, United States Uline Full timeCustomer Service Representative Pay from $22 to $26 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow,...
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Customer Service Representative
2 months ago
Ontario, United States Uline Full timeCustomer Service Representative Pay from $22 to $26 per hour Plus $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow,...
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Customer Service Representative
1 day ago
Ontario, California, United States Best Buy Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProcess customer transactions efficiently...
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AT&T Customer Service Representative
3 months ago
Ontario, United States Strategic, LLC Full timeWe are looking for enthusiastic and motivated professionals to be an integral part of our sales and customer service team. Our company is built on a firm belief in customer service and providing true value to our clients. Our AT&T Customer Service Representative is the key to this approach as we help our clients manage their sales needs and meet their...
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Customer Service Representative
1 day ago
Ontario, California, United States WMA Full timeJob Summary:We are seeking a skilled and friendly Customer Service Representative to join our team at WMA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through phone calls, resolving issues in a timely and professional manner, and ensuring a positive experience for all customers.Key...
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Customer Service Representative
7 days ago
Ontario, California, United States Medical Professionals Full timeThe Medical Professionals organization is seeking a skilled Customer Service Representative to assist with claims processing in our Ontario location. This role provides valuable support to internal and external customers, ensuring seamless communication and resolution of claims-related inquiries.Key ResponsibilitiesReview and research claims to ensure...
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Customer Service Representative
1 week ago
Ontario, California, United States Pollo Campero Full timeJob SummaryThe Customer Service Representative at Pollo Campero is responsible for ensuring a seamless and enjoyable experience for our customers. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesWelcome and greet customers in a friendly and welcoming...
