MES Application Support

2 weeks ago


Houston, United States Tata Consultancy Services Full time

Technical/Functional Skills

Pharmasuite, Manufacturing Execution System,Track & Trace, eLogs and eBR

Experience Required

1. MES Application L2 Support (Preferably having working/configuration knowledge in PharmaSuite MESAMS Support)

2. Incident Management,Problem Management,ITIL

3. GMP Understanding

Good to have

1. Hands on SQL Scripting

2. Pharma Knowledge/Validation Process

3. Good to have Pharma OEE expertise (not mandatory)

Roles & Responsibilities

1. Manage helpdesk tickets in alignment with ITIL standards

2. Provide an internal workaround while working on resolution

3. Find root cause of critical incidents with impact on business

4. Participate in the Pre-Operations verifications and commissioning phases activities

5. Interacts with third-parties and teams to find solutions to issues and fix tickets

6. Participate actively in the updating of applications documentation linked to support activities

7. Ensure 24/5 application support coverage.



  • Houston, United States Municipal Emergency Services (MES) Full time

    Customer Service Representative (CSR) Job Description Summary Municipal Emergency Services seeks a Customer Service Representative (CSR) with strong communication skills, patience, and the ability to problem-solve and work well under pressure. The main goal of this role is to ensure customer satisfaction by addressing inquiries and complaints and resolving...


  • Houston, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented IT - Hardware & Application Support - IT Administrator/Support IV. This is a 07+months contract opportunity with long-term potential and is located in Houston , TX (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-40535 Pay Range: $60 - $65/hour. Employee benefits include, but...


  • Houston, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented IT - Hardware & Application Support - IT Administrator/Support IV. This is a 07+months contract opportunity with long-term potential and is located in Houston , TX (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-40535 Pay Range: $60 - $65/hour. Employee benefits include, but...


  • Houston, United States Saxon Global Full time

    • Collaborate with nxtgenERP project team, vendor support, business admins/owners and other internal IT support groups to ensure newly built/enhanced Finance applications meet our internal security standards and are ready for post-go live support team: • Perform other application support tasks as assigned • IP address restrictions implementation if...


  • Houston, United States Cititec Talent Full time

    Application Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus Cititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will support...


  • Houston, United States Cititec Talent Full time

    Application Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus Cititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will support...


  • Houston, United States Cititec Talent Full time

    Application Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus & packageCititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will...


  • Houston, United States Cititec Talent Full time

    Application Support Analyst - Commodity Trading - Houston - up to $120k + 15% bonus & packageCititec Talent has partnered with a commodity trading firm seeking an Application Support Analyst to join their global technology team. In this role, you'll work on various business critical systems for front-office trading applications.The successful candidate will...


  • Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...


  • Houston, Texas, United States Perry Homes, LLC Full time

    Job OverviewPerry Homes, LLC is excited to offer a pivotal role in our operations with the Application Support Administrator position. This role is integral in providing assistance to both internal and external stakeholders for our essential software applications.The Application Support Administrator will collaborate closely with various departments and...


  • Houston, Texas, United States Houston Methodist Full time

    About the RoleWe are seeking a highly skilled Applications Support Specialist to join our team at Houston Methodist. As a key member of our IT department, you will be responsible for providing intermediate-level support and configuration of assigned applications.Key ResponsibilitiesAssist and train customers on the operation and administration of...


  • Houston, Texas, United States Perry Homes, LLC Full time

    Job OverviewPerry Homes, LLC is excited to offer a pivotal role in our organization as an Application Support Administrator. This position is essential for ensuring the seamless operation of our critical applications that serve both internal and external stakeholders.The Application Support Administrator will engage with various departments and external...


  • Houston, United States Net2Source Inc. Full time

    Job descriptionLooking for Cortex XSOAR/SOAR Application Support Engineer. This is 2-3 days onsite-hybrid role in a week for Houston, TX location. Experience Previous experience in a customer facing technical support role such as Senior Support Engineer or Escalations EngineerTechnical Skills Proficiency in Linux strong scripting skills JavaScript Python...


  • Houston, United States Net2Source Inc. Full time

    Job descriptionLooking for Cortex XSOAR/SOAR Application Support Engineer. This is 2-3 days onsite-hybrid role in a week for Houston, TX location. Experience Previous experience in a customer facing technical support role such as Senior Support Engineer or Escalations EngineerTechnical Skills Proficiency in Linux strong scripting skills JavaScript Python...


  • Houston, United States Perry Homes, LLC Full time

    Job DescriptionJob DescriptionWe are pleased to announce the relocation of our corporate headquarters to Greenway Plaza’s Phoenix Tower in Houston’s Upper Kirby neighborhood.The Application Support Administrator is responsible for supporting internal and external customers for our mission critical applications. This position works closely with internal...


  • Houston, United States Addison Group Full time

    Essential Job FunctionsSystem maintenance and supportEnsure system availability and data integrityTriage and resolve routine requests and incidents related to softwareCollaborate with end users to provide technical support and trainingConfiguration and process improvementLead and participate in system upgrades, patches, and enhancementsImplement IT best...


  • Houston, Texas, United States QData Full time

    Responsibilities User administrations and fulfil access requests Create execute and monitor data migration requests from and to OpenText environment. Application support for existing developed application on OpenText Content Server 16.2 and OT Global Project Services version 10.5. Ability to monitor and manage system performance. Troubleshooting debug and...


  • Houston, United States QData Full time

    Responsibilities User administrations and fulfil access requests Create execute and monitor data migration requests from and to OpenText environment. Application support for existing developed application on OpenText Content Server 16.2 and OT Global Project Services version 10.5. Ability to monitor and manage system performance. Troubleshooting debug and...


  • Houston, Texas, United States Houston Methodist Full time

    Position Overview: At Houston Methodist, the Senior Application Support Analyst plays a crucial role in providing expert-level assistance and configuration for designated applications. This position leads the implementation of new solutions and upgrades, serving as the primary contact for addressing team inquiries and distributing tasks effectively. Key...


  • Houston, Texas, United States Collabera Full time

    Position: Application Support Analyst (Allegro)Location: Houston, TXContract Duration: 6+ Months CTHOverview:The primary focus of this role is to provide support for the ETRM application, Allegro. This position is primarily functional, aimed at delivering application support.The responsibilities include assisting with the Client's Back Office applications,...