Application Support Engineer

4 days ago


Houston, United States Net2Source Inc. Full time

Job description

  • Looking for Cortex XSOAR/SOAR Application Support Engineer. This is 2-3 days onsite-hybrid role in a week for Houston, TX location.
  • Experience Previous experience in a customer facing technical support role such as Senior Support Engineer or Escalations Engineer
  • Technical Skills Proficiency in Linux strong scripting skills JavaScript Python PowerShell Ansible and knowledge of security technologies firewalls endpoint prevention SIEM
  • Customer Service Excellent customer service skills and the ability to troubleshoot and solve problems effectively
  • Communication Strong verbal and written communication skills


Must Have Qualifications:

  • Experience with Cortex XSOAR/SOAR Handson experience with Cortex XSOAR/SOAR automation and response SOAR platforms


Skills

  • Application support



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