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Property Restoration Manager

2 months ago

Manchester, United States SERVPRO of Coffee, Franklin, Warren Counties Full time

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Who We Are:

SERVPRO Team Ridner is a restoration franchise that is independently owned and operated. We help our community restore and rebuild their damaged properties following a natural disaster or even an unanticipated human-triggered occurrence. Join us in our mission of helping customers in their greatest moments of need with an industry-leading level of service. At SERVPROTeam Ridner, you can make a positive difference in people’s lives each and every day

As the Restoration Manager, you will oversee all aspects of assigned restoration projects and assigned production crews. The responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads the team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development programs available, which can include industry certifications.

We serve Coffee, Franklin, Warren and Bedford, Lincoln, Marshall, Moore Counties.

Responsibilities of a Restoration Manager:

· Manage the customer experience and overall customer satisfaction.

· Manage the client experience and overall client satisfaction.

· Provide priority response to potential customers.

· Develop scope of work for projects and review estimates.

· Negotiate customer and/or client approval of project scope and estimate.

· Schedule crews and resources to provide service on active projects.

· Coordinate and oversee the production of services with crews and subcontractors.

· Document and/or review job file to support the services provided.

· Maintain communication with internal and external stakeholders.

· Manage production expenses.

· Manage equipment and materials (assets).

· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

Qualification Requirements for Restoration Manager:

· Effective written and oral communication

· Intermediate math skills

· Experience in cleaning/restoration preferred

· High school diploma/GED

· IICRC certifications preferred

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

· Ability to sit/stand/walk for prolonged periods of time

· Ability to repetitively push/pull/lift/carry objects

· Ability to work with/around cleaning products/chemicals

· Ability to travel locally and out of state when necessary

· Ability to successfully complete a background check subject to applicable law

To us at SERVPRO, this is more than just a job; it’s a LIFESTYLE

Job Type: Full-Time

Job Hours: This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday through Friday. Afterhours needs of the business due to high call volume, storm event, emergency losses are required

Benefits: · Dental insurance

· Medical insurance

· Vision insurance

· Career progression

· Professional development

· Holiday Pay

· Paid Time Off

Supplemental Pay Types: · Company Vehicle

· Vehicle Fuel Card

· iPad

· Laptop

· Cell Phone Allowance

SERVPRO of Coffee, Franklin and Warren County is an EOE M/F/D/V employer.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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