Water and Fire Restoration Supervisor

2 months ago

Manchester, United States SERVPRO of Coffee, Franklin, Warren Counties Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

SERVPRO Team Ridner is currently hiring If you are the type of person who likes to have a change of scenery daily, work with a great group of people, all while helping others, then the Water and Fire Restoration Technician position is for you.

Summary:
The Restoration Supervisor assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates to customers and clients the companys Here to Help commitment.

Primary Responsibilities:


Facilitate a positive customer experience and ensure customer satisfaction of services.

Communicate clear expectations to Restoration Technicians and supervise their activities.

Coordinate and perform restoration processes as scheduled and ensure quality control.

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

Follow and oversee safe work practices and adherence to safety and risk management guidelines.

Document a detailed and accurate job file to support the services provided.

Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Coach and train Restoration technicians.

Communicate with Restoration manager and office staff on project progress and issues.

Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.

Oversee facility and grounds maintenance, as assigned.

Continue development of Restoration expertise in services, cleaning products, and equipment.

Other tasks/duties as required by employer.

Education and Experience Requirements:

High school diploma/GED

IICRC certifications preferred

Minimum 1 year of experience in cleaning, restoration, or construction.

Experience in a supervisor role preferred

Effective written and oral communication skills


Physical and Work Environment Requirements:
Regularly lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, working at ceiling heights, working in tight spaces (i.e. crawl spaces, attics), repetitive pushing/pulling/lifting/carrying objects, working with and around chemicals, and working overhead.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety.

Normal Working Hours, Additional Working Hours and Travel Requirements:
This is a full-time position. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

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