Current jobs related to Manager, Customer Success Management - Denver - MongoDB
-
Customer Success Manager
3 days ago
Denver, Colorado, United States Datadog Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Datadog. As a key member of our Customer Success organization, you will be responsible for leading a team of Customer Success Managers and driving customer success across our existing customer base.Key Responsibilities:Manage, lead, mentor, and train a team of Customer...
-
Customer Success Manager
7 days ago
Denver, Colorado, United States Propeller Full timeJob Title: Customer Success ManagerAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Propeller. As a Customer Success Manager, you will be responsible for ensuring that our customers are successful in achieving their desired outcomes and continually realizing value from our hardware and software solutions.Key...
-
Customer Success Manager
2 weeks ago
Denver, Colorado, United States Ntirety Full timeCustomer Success ManagerNtirety is a leading provider of cloud-based security solutions, and we're seeking a highly skilled Customer Success Manager to join our team.The ideal candidate will have a proven track record of success in managing client relationships, driving revenue growth, and delivering exceptional customer experiences.As a Customer Success...
-
Customer Success Manager
2 weeks ago
Denver, Colorado, United States Ping Identity Full timeAbout Ping IdentityWe're a leading provider of cloud identity and access management solutions, dedicated to making digital experiences secure and seamless for all users. Our mission is to empower individuals and organizations to thrive in a rapidly changing digital landscape.Job SummaryWe're seeking an experienced Customer Success Manager to join our team in...
-
Customer Success Manager
4 weeks ago
Denver, United States Mimecast Full timeCustomer Success Manager, Remote based in Colorado Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers. We are looking for a highly driven and motivated individual who is passionate about building strong customer...
-
Customer Success Manager
2 weeks ago
Denver, Colorado, United States RingCentral Full timeUnlock Opportunities with RingCentralSay hello to a new career chapter with RingCentral, a leading provider of business cloud communications and contact center solutions. We're seeking a seasoned Customer Success Manager to join our team and drive value for our customers.About the RoleAs a Customer Success Manager, you will be responsible for:Driving value...
-
Customer Success Manager
3 weeks ago
Denver, United States Trimble Full timeYour Title: Customer Success Manager Job Location: Fully remote Our Department: e-Builder e-Builder, A Trimble company is searching for the right person to join our team as a Customer Success Manager. If your mission is to help organizations like our clients use software to succeed, then read on. What You Will Do: Build strong relationships by proactively...
-
Customer Success Manager
6 days ago
Denver, Colorado, United States Propeller Full timeJob OverviewPropeller is a leading provider of smart survey technology, empowering project teams to map, measure, and manage site activity. We're seeking a highly skilled Customer Success Manager to join our team and ensure our customers achieve their desired outcomes.Key ResponsibilitiesSupport customers across the customer lifecycle, from onboarding to...
-
Customer Success Manager
2 weeks ago
Denver, Colorado, United States Ntirety Full timeCustomer Success ManagerNtirety is a leading provider of cloud-based security solutions, and we're seeking a highly skilled Customer Success Manager to join our team.Job SummaryThe Customer Success Manager will be responsible for maintaining strong relationships with our clients, driving revenue growth, and ensuring customer satisfaction. This role requires...
-
Customer Success Manager
3 weeks ago
Denver, Colorado, United States Trimble Full timeCustomer Success ManagerYour Role: Customer Success ManagerJob Location: Fully remoteOur Department: e-Buildere-Builder, a Trimble company, is seeking a skilled Customer Success Manager to join our team. If you're passionate about helping organizations achieve success with software, read on.Key Responsibilities:Build strong relationships with clients through...
-
Customer Success Manager
2 weeks ago
Denver, United States Ntirety Full timeDescription COMPANY OVERVIEW: With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and...
-
Customer Success Manager
4 weeks ago
Denver, Colorado, United States Axon Full timeAbout AxonAxon is a leading provider of innovative technology solutions that help protect life and advance justice. Our mission is to make the world a safer, better place.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for delivering exceptional...
-
Customer Success Manager
3 weeks ago
Denver, Colorado, United States AgentSync Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at AgentSync. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success and satisfaction with our Compliance as a Service solution.Key ResponsibilitiesOwn full customer lifecycle...
-
Customer Success Manager
1 month ago
Denver, Colorado, United States Ping Identity Full timeUnlock Digital Freedom with Ping IdentityWe're seeking a seasoned Customer Success Manager to join our team at Ping Identity. As a primary contact for Large Enterprise customers, you'll be responsible for identifying and orchestrating teams within Ping to ensure overall understanding of strategic business goals.Key Responsibilities:Engage with customer...
-
Customer Success Manager
1 week ago
Denver, Colorado, United States IQGeo Full timeJob Title: Customer Success ManagerAt IQGeo, we're seeking a seasoned Customer Success Manager to oversee the post-sales customer lifecycle for our most strategic utility accounts. As a key member of our team, you'll drive successful deployments, adoption, expansion, and renewals across our enterprise utility customer portfolio.Key Responsibilities:Oversee...
-
Customer Success Manager
2 months ago
Denver, United States Datadog Full timeAs a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. Youll advocate for the customer internally and f Manager, Customer Experience, Customer, Retail, Benefits, Relationship
-
Customer Success Manager
2 weeks ago
Denver, Colorado, United States Accuris Full timeJob Title: Customer Success ManagerLocation: Denver, CO (Hybrid)About Us:Accuris is a company that accelerates innovation in engineering workflows and supports the vibrancy of the engineering community. With a rich history dating back over 60 years, Accuris has been an integral part of the engineering ecosystem. Our company is valued for its standards...
-
Manager, Customer Success
2 weeks ago
Denver, United States Ping Identity Full timeAbout Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to...
-
Customer Success Manager
3 weeks ago
Denver, Colorado, United States Fivetran Full timeAbout the RoleFivetran is a leading provider of cloud data integration solutions, and we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer retention and expansion, ensuring that our customers achieve maximum value from our platform.Key...
-
Customer Success Manager
2 months ago
Denver, Colorado, United States Monday Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Monday. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients to ensure their success with our platform.Key Responsibilities:Build strong relationships with clients to understand their...
Manager, Customer Success Management
2 months ago
The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program in New York City. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We’re looking for someone with: Passion for and experience in hiring, developing and managing a team of individual contributors; Your team and their success are your top priority A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes A mind for technology; We’ll teach you all about MongoDB and databases, but our users and products are inherently technical; You should be too Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus, but not required High organization in your workflows; To lead and execute efficiently, you’ll need to be a specialist in prioritization and time management You know how to deal with ambiguity and be able to navigate through it with perseverance, a positive mentality and a point of view; We’re still growing and learning and will look to you to help us establish and evolve processes A strong desire to embrace partnership and collaboration; You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc.) and helping to build the Customer Success “brand” across our entire organization and within Austin, Denver or San Francisco You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds An adaptive mentality; You love an ever-changing environment where you are constantly improving yourself, the team and your processes Outstanding verbal and written communication skills with the ability to present to a diverse audience both internally and externally; A Bachelor's degree combined with 3-4 years of management experience, preferably in a customer success or account management capacity Role Overview & Key Responsibilities: People leadership: Recruit, mentor and develop individuals on the CSM team Execution: Define and lead to a set of analytical metrics to guide the direction of the team; deliver against quarterly and long-term targets Build programs: Craft and execute initiatives sought to grow customer retention, expansion, satisfaction, and product adoption Executive presence and communication: Build and maintain relationships across MongoDB teams, organizations and offices Success Measures: The Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities: In the first 3 months you’ll have ramped on our key CS processes and program, effectively completed our weeklong training bootcamp and started interviewing for new team members In 6 months, have hired your team to at least 90% capacity (as per hiring plan outlined to you). You’re actively mentoring and guiding the team through quarterly and monthly team goals and initiatives In 12 months you’ll have accomplished and are 100% on track for your team’s hiring plan, coach your individual contributors on the team efficiently, and are on achieving and exceeding your team goals for retention, expansion and customer satisfaction To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
