Current jobs related to Customer Experience - Wichita - Emprise Bank
-
Customer Experience Supervisor
3 weeks ago
Wichita, Kansas, United States Cox Enterprises Full timeAbout the RoleCox Enterprises is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer-facing team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key ResponsibilitiesLead a team of customer service representatives to achieve high...
-
Customer Experience Trainer
1 week ago
Wichita, Kansas, United States Fidelity Bank Full timeJob Overview:You'd make an excellent Customer Experience Trainer if you have excellent interpersonal skills, are comfortable in fast-paced environments, and have a passion for investing in the growth and development of others.You'll have the opportunity to deliver memorable learning experiences to Customer Service team members in the moment through...
-
Customer Experience Representative
2 weeks ago
Wichita, Kansas, United States Cox Enterprises Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and selling solutions that enrich their experiences.Key...
-
Customer Experience Representative
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeAbout the RoleAt Emprise Bank, we're committed to delivering an exceptional customer experience that empowers our customers to thrive. We're seeking a skilled Card Expert to join our Customer Experience team in a dynamic role that requires strong customer service skills, technical expertise, and a passion for delivering results.Key ResponsibilitiesProvide...
-
Customer Experience Manager
2 weeks ago
Wichita, Kansas, United States Fidelity Bank Full time**Job Summary****Fidelity Bank is seeking a highly skilled Customer Experience Manager to lead our Contact Center team.****Key Responsibilities:**Develop and implement customer experience strategies to drive business growth and customer satisfaction.Lead a team of customer service representatives to provide exceptional service and support to...
-
Customer Experience Technician
3 weeks ago
Wichita, Kansas, United States Asurion Full timeJob DescriptionWe are seeking a highly skilled Retail Sales Specialist to join our team at Asurion. As a key member of our retail team, you will be responsible for providing exceptional customer service and technical expertise to our customers.Key Responsibilities:Technical Expertise: Provide technical support and repair services for customer electronic...
-
Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Indigo Books & Music Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our retail team, you will be responsible for creating a warm and welcoming environment in our stores, engaging with customers, and providing exceptional service.Key ResponsibilitiesSupport the daily...
-
Customer Experience Associate
5 days ago
Wichita, Kansas, United States Indigo Books & Music Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative - Operations. As a key member of our store team, you will play a vital role in creating a warm and welcoming environment for our customers.Key ResponsibilitiesSupport the daily operations of the store, ensuring a seamless...
-
Customer Experience Representative
2 weeks ago
Wichita, Kansas, United States Emprise Bank Full timeAbout the RoleAt Emprise Bank, we're dedicated to delivering exceptional customer experiences and providing innovative financial solutions to our communities. We're seeking a highly skilled and motivated individual to join our Customer Experience team as an Account Expert.Key ResponsibilitiesProvide technical support to customers on account inquiries,...
-
Customer Experience Representative
2 days ago
Wichita, Kansas, United States Indigo Books & Music Full timeCustomer Experience LeaderIndigo Books & Music is seeking a Customer Experience Leader to join our team. As a key member of the Stores Leadership Team, you will be responsible for leading and executing work that contributes to the Store's operations and customer experience.Key Responsibilities:Work collaboratively with the Store Leadership team to inspire a...
-
Customer Experience Coordinator
2 days ago
Wichita, Kansas, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...
-
Customer Experience Representative
4 months ago
Wichita, United States Indigo Books & Music Full time**Customer Experience Representative** **Part-time | Stratford, ON** **Company Description** ***Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.*** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring...
-
Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Indigo Books & Music Full time**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Leader. As a key member of our Stores Leadership Team, you will be responsible for leading and executing work that contributes to the Store's operations and customer experience.**Key Responsibilities:**Work collaboratively with the Store...
-
Customer Experience Coordinator
3 days ago
Wichita, Kansas, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreate a positive internal and...
-
Customer Experience Coor
4 days ago
Wichita, United States TJ Maxx Full timeT.J. Maxx - 8125 East Kellog 67207 [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Ensure Associates execute tasks and daily activities; Address...
-
Customer Experience Representative
3 weeks ago
Wichita, Kansas, United States REI (Recreational Equipment Inc.) Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Sales Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting REI products and services, and driving sales growth.Key ResponsibilitiesCustomer Service: Assist customers with questions...
-
Customer Experience Specialist
1 week ago
Wichita, Kansas, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting...
-
Customer Experience Ambassador
1 week ago
Wichita, Kansas, United States Nothing Bundt Cakes #177 Full timeNothing Bundt Cakes #177 is seeking a talented individual to join our team as a Guest Service Representative. As a key member of our bakery team, you will play a vital role in creating an exceptional customer experience. Your primary responsibility will be to ensure that every guest leaves our bakery feeling valued and satisfied. You will be responsible for...
-
Customer Experience Ambassador
2 weeks ago
Wichita, Kansas, United States Nothing Bundt Cakes #177 Full timeAbout the Role:We're seeking a talented and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes #177. As a key member of our bakery team, you'll play a vital role in creating an exceptional customer experience that leaves a lasting impression.Key Responsibilities:Provide top-notch customer service, ensuring every guest feels...
-
Customer Experience Coor
3 days ago
Wichita, United States TJ Maxx Full timeAt Homesense, were helping people let their personality shine in their home. Were out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always encouraging. Every shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 0316 || 8125 East Kellog ||...
Customer Experience
4 months ago
At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.
We are currently seeking a Card Expert to join our Customer Experience team in Wichita, KS. As a Card Expert you will have the opportunity to provide administrative support, technical and professional work for our core bank function. This position is responsible for customer service, managing customer requests, electronic communication, and consultative selling.
A successful candidate will have:
- Exemplary customer service experience
- Confident and articulate communications skills
- Initiative and strong work ethic
- Problem resolution skills
- Strong attention to detail
- An understanding of and commitment to our values
- Attitude and aptitude to engage in continuous development
- Provide technical support for customers on complex card inquiries
- Process customer card disputes and requests
- Monitor, process, and complete transactions and appropriate documentation per customers request
- Monitor electronic communication from multiple digital channels
- High school diploma or equivalent required
- 2+ years of customer service experience required
- Successfully pass a credit check required
- 1+ years of bank experience preferred
- Previous sales experience preferred
- Bilingual in Spanish preferred
- Proficiency with large server based applications and Microsoft Office products preferred
40 hours - any shift during that time
Monday - Friday: 7:30 AM - 8:05 PM (hours will vary)
Saturday: 8:30 AM - 2:00 PM (Rotating)
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.