Client Service Associate

2 months ago

Glendale, United States Gallagher Full time
Introduction:

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you So, even if you feel that youre close but not an exact match, we encourage you to apply.

How you'll make an impact:

The Branch Client Service Associate II is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support. This role reports directly into either the Branch Client Service Management Manager or the Branch Client Service Supervisor. The Branch Client Service Associate II contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Supporting the business priorities of Production team members and the Client Service function. Adhering to efficiency/productivity and process standards such as data and documents requirements, timelines, tool usage, etc. Assists with the Branch's overall workflow processes. Creates documents, certificates, etc. using appropriate systems and resources, which may include communications, forms, certificates, reports, etc.

About you:

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Appropriate licensing as required.

Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.

Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

Compensation and benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits youll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Client Relationship Associate

    5 days ago

    Glendale, United States Bank of America Full time

    Client Relationship Associate Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is...

  • Business Analyst

    4 weeks ago

    Glendale, United States Client Full time

    Title: Business Analyst - Web and Mobile App Scrum TeamsLocation: Glendale, CA (Local Candidates Only)Duration: 6-Month ContractJob Overview:We are seeking a skilled Business Analyst to join our clients dynamic Web and Mobile App Scrum teams. In this role, you will collaborate closely with business stakeholders to document requirements, create, and groom...

  • Business Analyst

    4 weeks ago

    Glendale, United States Client Full time

    Title: Business Analyst - Web and Mobile App Scrum TeamsLocation: Glendale, CA (Local Candidates Only)Duration: 6-Month ContractJob Overview:We are seeking a skilled Business Analyst to join our clients dynamic Web and Mobile App Scrum teams. In this role, you will collaborate closely with business stakeholders to document requirements, create, and groom...

  • Client Services Coordinator

    2 weeks ago

    Glendale, California, United States Catholic Charities of LA Full time

    Job OverviewCatholic Charities of Los Angeles, Inc. stands as a leading provider of human services in California, dedicated to assisting those in need and facilitating lasting solutions to crisis situations. Our mission is to empower clients with the necessary tools and resources to attain greater self-sufficiency and stability in their lives.Role SummaryThe...

  • Client Service Associate

    2 weeks ago

    Glendale, California, United States Jons Fresh Market Full time

    Category General OverviewJons Fresh Market is actively seeking individuals for various roles within the Customer Service job family. The Customer Service job family encompasses a range of positions dedicated to upholding Jons Fresh Market's customer service excellence, adhering to safety protocols, and ensuring compliance with all relevant company...

  • Case Manager Continuing Care Coord RN

    1 week ago

    Glendale, Arizona, United States HealthEcareers - Client Full time

    Job Summary:We are seeking a skilled Continuing Care Coordinator RN to join our team at HealthEcareers - Client. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions across the care continuum.Key Responsibilities:Develop and Implement Care Plans: Collaborate with physicians and...

  • Client Support Specialist

    2 weeks ago

    Glendale, Arizona, United States Guaranteed Door Service Full time

    Job OverviewAs a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our clients. Your primary responsibilities will include:Providing exceptional assistance to customers regarding their inquiries and concerns.Resolving issues efficiently while maintaining a positive and...

  • Client Relations Specialist

    2 weeks ago

    Glendale, Arizona, United States Johnson Service Group Full time

    Job OverviewJohnson Service Group (JSG) is seeking a Client Relations Specialist with expertise in Order Management, Data Entry, and Price Negotiation.Key Responsibilities:Manage contracts and agreements for customer accounts to meet business objectives and customer expectations.Serve as the primary contact for customers and the division, overseeing multiple...

  • Client Relations Associate

    1 day ago

    Glendale, Arizona, United States Domino's Franchise Full time

    Position OverviewAs a Client Relations Associate, you will be the initial point of contact for our valued customers. Your interactions are crucial in fostering positive experiences and ensuring customer satisfaction. Your professionalism and enthusiasm are key to creating a welcoming atmosphere.Company BackgroundTeam Pizzowski operates as a franchise of...

  • Client Manager Associate

    3 months ago

    Glendale, Arizona, United States Unum Full time

    Job Posting End Date: March 14When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys...

  • Client Experience Associate

    4 days ago

    Glendale, Arizona, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.Key...

  • Client Relationship Associate

    6 days ago

    Glendale, United States National Black MBA Association Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Junior Client Relations Associate

    2 weeks ago

    Glendale, California, United States Great Hire HR Solutions Full time

    Position Overview We are seeking enthusiastic and personable individuals to join our team as Client Relations Associates. This role involves engaging with customers at our retail location, providing exceptional service, and driving sales. Ideal candidates will have some prior experience and will demonstrate the following qualities: - Outstanding customer...

  • Client Services Specialist

    2 weeks ago

    Glendale, California, United States Tara Casares - State Farm Agent Full time

    Job OverviewPosition Summary:We are seeking a dynamic and career-focused individual to join our team as a Client Services Specialist. This role is ideal for those who aspire to build a rewarding career, develop essential skills for success in a competitive market, and take charge of their earning potential.Key Qualifications:Exceptional communication...

  • Client Relations Associate

    7 days ago

    Glendale, California, United States Sati Soulakhian - State Farm Agent Full time

    Insurance Customer Support Specialist - Sati Soulakhian - State Farm AgentBecome a vital member of our team at Sati Soulakhian - State Farm Agent as an Insurance Customer Support Specialist. In this role, you will be instrumental in fostering customer connections, delivering outstanding service, and guiding clients through their insurance choices. We seek...

  • Director Nursing Services RN

    1 month ago

    Glendale, United States HealthEcareers - Client Full time

    Job Summary: Within a Service Area and/or one medical center, directs and manages the planning, development, implementation, delivery and evaluation/improvement of quality patient care provided by multiple departments within one or two service lines which may include a combination of med/surg/critical care, maternal child health, pediatric and periop...

  • Customer Service

    1 month ago

    Glendale, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is hiring a Customer Service / Order Management Specialist - Must have Order Management / Data Entry / Price Negotiation etc. for our client in Glendale, AZ. Administers contracts and agreements for customer accounts to achieve division business objectives and to meet customer performance expectations. Acts as customer and...

  • Client Services Coordinator II

    2 weeks ago

    Glendale, California, United States Catholic Charities of LA Full time

    Job OverviewOrganization: Catholic Charities of Los Angeles, Inc.Catholic Charities of Los Angeles, Inc. stands as a prominent provider of human services in California, dedicated to assisting those in need through a variety of programs. St. Margaret's Center is one of the key initiatives under this organization.The Client Resources Coordinator II, stationed...

  • Service Advisor for Insurance Clients

    2 weeks ago

    Glendale, Arizona, United States Staff My Agency Full time

    Join our team at Staff My Agency as a Customer Service Representative. We are seeking a dedicated and compassionate individual to enhance our customer service efforts. This role is centered around providing exceptional support for our clients and ensuring a positive experience with our insurance services. Key Responsibilities: Build and maintain strong...

  • Senior Director, Client Services

    4 days ago

    Glendale, California, United States Public Storage Full time

    About Public StoragePublic Storage is a leading provider of self-storage solutions, recognized as one of America's Best Large Employers by Forbes and a Great Place to Work. With over 2,900 locations nationwide, we are the industry leader in self-storage and one of the country's largest real estate investment trusts (REITs).About the RoleWe are seeking a...