LU IT Support analyst
2 weeks ago
Our client has an opening for a IT Support analyst
This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC
Please send rate and resume
IT Support, troubleshoot, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology. Required 2 Years
Active Directory or NCID Administrator for onboarding and offboarding. Setting up email accounts. MS365 experience. Assist with passwords and resets. Nice to have 2 Years
Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones. Nice to have 1 Years
First point of contact for troubleshooting and repairs. Excellent customer service, verbal and written communication skills needed. Required 3 Years
Use of an IT Ticketing System like ServiceNow to resolve requests and document work. Nice to have 2 Years
Provide telephone system support for DHB staff including deploying phones to offices and conference rooms. Assist network and server teams as needed. Nice to have 2 Years
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This is a remote position.
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